Toni Derjani

Use my education, experiences and skills to promote and expand your esteem company.

Assistant Manager - Hannoush Jewelry

(2022-01)

• Handling store Management.
• Recording sales and order information
• Target new customers by initiating action plan to approach new business for the company.
• Lead develop build influence a top notch and experienced sales team thought training.
• Monitor inventory and update it into the system.
• Handling cash money deposit over 50k, as well as monitoring register.
• Look into store details making sure nothing is missing or stolen.
• Inventory control to check min stock level report what you need to replenish merchandise to the store.
• Right checks to vendors and employees when needed.
• Keep files and receipt in chronological order as received.
• Manage and follow-up by merchandising team and must have order.
• Work along with marketing team by providing report about customer require and what to advertise.
• Respond to any management project when assigned
• Proficiency in price negotiation and closing sales

Assistant Manager - Mandati Jewelers Inc.

(2019-01 - 2022-01)

• Handling store Management.
• Hire new employee and train them.
• Handle Golds and diamonds shipment In and Out with USPS, FedEx, UPS and Amazon make sure was signed and completed.
• Monitor inventory and update it into the system.
• Handling big customer with purchase over 100k in jeweler (Famous Rappers).
• Handling cash money deposit over 50k, as well as monitoring register.
• Look into store details making sure nothing is missing or stolen.
• Inventory control to check min stock.
• Right checks to vendors and employees when needed.
• Keep files and receipt in chronological order as received.
• Handle personal shipment of gold and diamonds over 500k from store to store when needed.

BSA Analyst - Trustco Bank

(2020-04 - 2020-07)

• Aid, support and management of projects as assigned.
• Compliance with the Bank Secrecy Act (BSA/Anti-Money Laundering AML policies and procedures.
• Protect the company from being used as a conduit for illegal activity.
• Conduct Customer Due Diligence (CDD) Know your Customers (KYC)
• Collect CIP (Customer Information Program) Individual/Business
• Conducting Enhanced Due Diligence (EDD) for high-risk customers.
• OFAC check for customers and non-customers
• Work closely with the Business and Individual through branches to identify and mitigate the risks associated with existing and new customer relationships with emphasis on higher risk customers and transactions.
• Aid other investigators when necessary/requested
• Work with retail banking managers to inform them about high-risk accounts and advise them on how to minimize the risk.
• Interpret any Suspicious Activities Report (SAR) or Currency Transaction Report (CTR) received from bank branches on daily bases.

Customer Service Representative - Trustco Bank, Albany NY - Albany, NY

(2019-04 - 2020-04)

• Manages branch in the absence of branch manager by supervising all staff (head teller & tellers).
• Build and promote branch identity and drive sales on banking product.
• Consult client on how to diverse their portfolio investment.
• Compliance with bank rules and regulation in order to protect its equity and assets from illegal activities.
• Review weekly sales and issues to the manager.
• Report any suspicious activities to BSA/AML (CTR, SAR, OFAC, CIP, Chex system).
• Conduct training to all staff about new products, in order to enhance the performance of our entity by providing the right product to the customer.
• Reviews and approves on cashing large checks, authorizing treasure checks and the approval of various reports, paperwork and cash counts.
• Open all type of accounts: trust, DBA, Estate, CDs, IRA organizational (nonprofit, LLC…).
• Resolve member issues as needed in person or over the phone.
• Request and authorize domestic and international wires.
• Order personal and business: DC, CC, and checks (Deluxe).
• Accessing and interpreting ATM
• Interpret NSF and overdraft list every day in taking accurate decisions.
• Worked with Fiserv, Elan CC, connected teller.

Master (MSB) - International Marketing and Management - Antonine University, Beirut, Lebanon (2012-01 - 2014-01)

Bachelor - Banking and Finance (French section) - Antonine University, Lebanon (2009-01 - 2012-01)

Certificate - Jewelry Design - Esmod Certificate, Jewelry Design, Achrafieh Beirut (2022-01 - 2022-01)