Toni Richardson

Licensed Esthetician since 2019 with extensive experience in skincare treatments, client education, facial services, and wellness-focused customer care. Passionate about helping clients achieve healthy, confident skin through personalized treatments and exceptional service. Experienced in spa environments, medical dermatology settings, and independent skincare services.

Certified Medical

Assistant with strong knowledge of skin health, sanitation protocols, patient care, and treatment documentation. Known for professionalism, strong client relationships, attention to detail, and creating welcoming client experiences. Currently providing independent facial services while actively pursuing a long-term esthetician opportunity to continue growing within the beauty and skincare industry.

Medical Contact Specialist (Temporary Assignment) - Baylor Scott & White Health - Dallas, TX

(2025-01 - 2026-05)

• Served as primary patient contact for scheduling, appointment coordination, and healthcare inquiries
• Managed high-volume inbound calls while maintaining professionalism and compassionate patient service
• Coordinated communication between patients, providers, and clinical departments
• Maintained accurate patient records and ensured HIPAA compliance
• Supported efficient patient flow and administrative operations in a fast-paced healthcare environment
• Utilized strong communication, multitasking, and problem-solving skills to enhance patient experience

Independent Esthetician - Self-employed - Dallas, TX

(2024-01)

• Provide customized facial treatments and skincare services independently for private clients
• Educate clients on skincare routines, product recommendations, and treatment plans
• Maintain sanitary treatment environment and follow state board safety regulations
• Manage scheduling, client communication, booking, and customer retention
• Build strong client relationships through personalized skincare consultations and follow-up care

Licensed Esthetician / Lead Esthetician - Trale Beauty - Plano, TX

(2019-01 - 2025-06)

• Performed customized facials, skincare treatments, and client consultations
• Recommended skincare products and treatment plans based on individual skin concerns
• Built and maintained strong long-term client relationships through excellent service and professionalism
• Assisted with daily spa operations, scheduling, payments, and client management
• Helped maintain cleanliness, sanitation, and compliance with esthetics standards

Licensed Esthetician - Hiatus Spa + Retreat

(2021-01 - 2022-12)

• Delivered luxury facial treatments and customized skincare services
• Maintained detailed treatment notes and client records
• Ensured client comfort, satisfaction, and adherence to spa standards
• Educated clients on skincare maintenance and wellness practices

Medical Receptionist / Certified Medical Assistant - U.S. Dermatology Partners - Dallas, TX

(2022-12 - 2025-03)

• Supported dermatology providers with patient care and administrative coordination
• Managed patient intake, scheduling, EMR documentation, and insurance verification
• Assisted with patient education and clinical workflow in a fast-paced medical environment

License - Esthetics - Ogle School of Beauty

Bachelor's Degree - Industrial Technology Management & Applied Engineering - University of Arkansas at Pine Bluff