Toniqua Johnson

Compassionate and versatile professional with extensive experience in education, healthcare, and customer service. Skilled in supporting early childhood development as a paraprofessional, substitute teacher, and lead teacher.

Certified Nursing

Assistant with strong patient care abilities and CPR certification. Proven ability to resolve customer concerns in high-pressure environments such as Spirit Airlines. Holds a dual Bachelor's degree in Psychology and Early Childhood Development.

Lead Teacher - Early Head Start - Locust Grove, GA

(2020-09)

• Created and led educational activities that promote cognitive and social development
• Maintained daily schedules, developmental assessments, and parent communications
• Ensured a safe environment while applying CPR and emergency preparedness protocols

Pre-K Paraprofessional / Paraprofessional - Cotton Indian/Woodland Ele

(2015-09)

• Assisted teachers in delivering individualized and group instruction
• Supported children with behavioral and developmental challenges
• Promoted classroom safety, wellbeing, and readiness to learn

Substitute Teacher - Gwinnett schools

(2015-01)

• Adapted instruction for various age groups from Pre-K to elementary
• Followed school protocols for safety, including emergency and CPR procedures
• Maintained a positive, structured classroom environment

Customer Service Representative - Spirit Airlines - Atlanta, GA

(2018-05)

• Delivered efficient and empathetic service to travelers in high-volume settings
• Handled complaints, ticketing issues, and boarding assistance professionally
• Applied problem-solving and communication skills under pressure

Certified Nursing Assistant (CNA) - Sunrise Assistant Living

(2007-08)

• Assisted patients with hygiene, meals, mobility, and emotional support
• Documented vital signs and reported changes to medical staff
• Ensured patient safety using CPR and infection control procedures

Bachelor of Arts - Psychology & Early Childhood Development - Ashford University (2016)