Assistant Shelter Director at PathForward (2024-12 – 2026-01)
- Oversee daily operations of emergency shelter programs ensuring safety, compliance, and effective service delivery.
- Supervise shelter monitors, interns, and volunteers including hiring, training, scheduling, evaluations, and disciplinary actions.
- Maintain shelter Standard Operating Procedures, policies, and guest handbook to ensure compliance with organizational standards.
- Respond to emergencies, security issues, and client crises while maintaining a safe environment for residents and staff.
- Conduct weekly supervision meetings with staff and provide ongoing coaching and development.
- Manage bed availability, client intake, move-in and move-out procedures, and client conflict resolution.
- Document incidents, shelter activities, and client interactions in agency systems including ETO.
- Coordinate with case managers and program leadership to support client services and housing goals.
- Manage hypothermia shelter operations during seasonal programs.
- Approve timesheets and ensure adequate staffing coverage for all shifts.
Phlebotomy Technician at BridgePoint Hospital (2023-10 – Present)
- Perform blood specimen collection for hospital and skilled nursing facility patients.
- Process laboratory samples for diagnostic testing.
- Maintain patient safety and infection control procedures.
- Assist with laboratory operations and documentation.
Medical Case Manager at Catholic Charities (via Signature Staffing) (2023-12 – 2024-06)
- Provided case management services for medically frail and homeless clients at the 801 Men's Shelter.
- Assisted clients with applications for Medicaid, Medicare, SNAP, SSI, SSDI, and other financial assistance programs.
- Coordinated medical appointments, prescription refills, and transportation services.
- Helped clients secure housing resources including permanent supportive housing and transitional housing.
- Collaborated with healthcare providers, pharmacies, and social service agencies.
Deputy Director of Payments & Compliance – COVID Vaccination Team at Texas Department of State Health Services (Contracts) (2020-11 – 2022-11)
- Oversaw financial processing and payment tracking for COVID-19 vaccination programs.
- Ensured compliance with federal and state public health regulations.
- Monitored financial controls to prevent fraud and ensure accountability.
- Managed vaccine administration data and generated reports for stakeholders.
- Coordinated communication with healthcare providers, agencies, and federal partners.
- Conducted infectious disease investigations and patient interviews.
- Performed phlebotomy for STD, HIV, and PrEP monitoring including lab testing for liver and kidney function.
Disease Investigator at DC Health (2019-03 – 2020-04)
- Conducted public health investigations for HIV, STDs, and tuberculosis.
- Interviewed patients to identify contacts and prevent disease transmission.
- Collected and managed confidential medical and epidemiological data.
- Coordinated testing and treatment referrals.
Phlebotomist at Mary Washington Healthcare (2016-07 – 2018-02)
- Performed blood draws and specimen collection in clinical settings.
- Trained new staff and students in phlebotomy procedures.
- Maintained patient care standards and confidentiality.
HIV Care Coordinator at Virginia Department of Health (2016-10 – 2017-12)
- Assisted HIV-positive clients with medication access, insurance enrollment, and ADAP services.
- Coordinated care with healthcare providers and support agencies.
Human Services Program Specialist / Disease Intervention Specialist at Florida Department of Health (2015-08 – 2016-07)
- Conducted disease investigations for communicable diseases.
- Provided counseling and risk-reduction education.
- Performed daily phlebotomy for diagnostic testing.
Project Manager at Pride Center of Florida (2007-02 – 2012-07)
- Managed facility operations including maintenance, security, and program coordination.
- Led major organizational projects including call center transitions and cyber center implementation.
- Coordinated fundraising events to support HIV programs, housing resources, and community services.
Program Manager – Men's Wellness Clinics at AIDS Healthcare Foundation (2011-01 – 2011-05)
- Managed operations of multiple wellness clinics in South Florida.
- Recruited, trained, and supervised staff.
- Ensured compliance with Ryan White and assistance program eligibility requirements.
RAPID Testing Coordinator / Health Services Supervisor at Florida Department of Health (2006-07 – 2009-05)
- Supervised clinical staff and HIV testing programs.
- Managed budgets, supplies, and program operations.
- Performed HIV counseling, testing, and blood collection.
Disease Intervention Specialist at Florida Department of Health (2002-02 – 2007-06)
- Conducted public health investigations and field outreach.
- Provided HIV counseling and testing services.
- Performed phlebotomy and TB testing.
