Tori Rusch
Customer-focused and results-driven professional with strong experience in sales, client service, and fast-paced environments
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About
Customer-focused and results-driven professional with strong experience in sales, client service, and fast-paced environments. Proven ability to meet sales goals, build relationships with customers, and provide exceptional in-store experiences. Highly organized, dependable, and skilled at multitasking in busy retail settings.
Experience
Leasing Agent - Oxford Enterprises - North Richland Hills, TX
(2023-09 - 2026-06)
- Deliver exceptional customer service to prospective and current residents in person, by phone, and via email
- Consistently meet and exceed sales and occupancy goals through proactive outreach and relationship building
- Execute lease agreements and renewals with accuracy and attention to detail
- Promote community through marketing initiatives and resident engagement events
- Handle customer concerns professionally and resolve issues efficiently
Spa Consultant - Glo Tanning - Bedford, TX
(2023-07 - 2023-09)
- Achieved and exceeded sales goals through upselling memberships, products, and services
- Educated clients on products and services to enhance their experience and satisfaction
- Maintained cleanliness and organization of the store and service areas
- Delivered personalized customer service in a fast-paced retail environment
Gymnastics Coach - Revel Gymnastics - New Britain, CT
(2022-12 - 2023-06)
- Provided instruction and support to students while maintaining a positive and engaging environment
- Assisted with promoting programs, events, and camps to increase enrollment
- Built strong relationships with clients and families through communication and encouragement
Education
Business - Business - Tarrant County College (2025-08)
Diploma - Southington High School (2023-06)
