Tori Rusch

Customer-focused and results-driven professional with strong experience in sales, client service, and fast-paced environments. Proven ability to meet sales goals, build relationships with customers, and provide exceptional in-store experiences. Highly organized, dependable, and skilled at multitasking in busy retail settings.

Leasing Agent - Oxford Enterprises - North Richland Hills, TX

(2023-09 - 2026-06)

• Deliver exceptional customer service to prospective and current residents in person, by phone, and via email
• Consistently meet and exceed sales and occupancy goals through proactive outreach and relationship building
• Execute lease agreements and renewals with accuracy and attention to detail
• Promote community through marketing initiatives and resident engagement events
• Handle customer concerns professionally and resolve issues efficiently

Spa Consultant - Glo Tanning - Bedford, TX

(2023-07 - 2023-09)

• Achieved and exceeded sales goals through upselling memberships, products, and services
• Educated clients on products and services to enhance their experience and satisfaction
• Maintained cleanliness and organization of the store and service areas
• Delivered personalized customer service in a fast-paced retail environment

Gymnastics Coach - Revel Gymnastics - New Britain, CT

(2022-12 - 2023-06)

• Provided instruction and support to students while maintaining a positive and engaging environment
• Assisted with promoting programs, events, and camps to increase enrollment
• Built strong relationships with clients and families through communication and encouragement

Business - Business - Tarrant County College (2025-08)

Diploma - Southington High School (2023-06)