Peer Recovery Support Specialist - Grand Mental Health - Tulsa, OK
(2022-07 - 2025-05)
- Delivered one-on-one consultative support to clients, actively listening to identify their specific needs and goals.
- Advocated for clients and negotiated access to essential community resources, housing, and healthcare services.
- Maintained highly accurate documentation of client progress, case notes, and tailored plans, ensuring strict compliance and attention to detail.
- Educated clients on strategies and resources, empowering them to make informed, confident decisions.
- Fostered strong relationships and built a positive community network to drive mutual support and successful outcomes.
General Labor & Customer Service - PeopleReady - Tulsa, OK
(2017-07 - 2020-03)
- Provided flexible support across various roles, including direct sales and dedicated customer service.
- Collaborated closely with teams to execute projects within strict deadlines while upholding high-quality standards.
- Managed inventory accurately, meticulously counting and recording incoming and outgoing supplies.
- Maintained precise records of services performed, materials utilized, and project challenges.
EVS Housekeeping - Hillcrest Hospital - Tulsa, OK
(2018-11 - 2019-11)
- Responded promptly to customer and client requests to ensure a high level of satisfaction and rapid issue resolution.
- Maintained a strict level of professionalism while interacting with hospital staff, visitors, and clients.
- Managed supply inventories, consistently monitoring levels and promptly reporting equipment shortages or maintenance needs.
Short Order Cook & Cashier - American Airlines - Tulsa, OK
(2016-02 - 2017-05)
- Delivered excellent customer service and handled high-volume cashiering duties in a fast-paced environment.
- Managed multiple simultaneous orders during peak hours with a strong emphasis on speed, communication, and accuracy.
- Maintained precise inventory controls to minimize waste and optimize cost efficiency.
- Trained new team members on operational procedures, safety protocols, and service standards.
