Director of Wellness & Nursing at YourLife Memory Care (2026-01 – 2026-05)
- Advanced within an ECC-licensed memory care and assisted living wellness department, providing clinical and operational leadership for resident care, wellness operations, regulatory compliance, staffing, documentation, family communication, and interdisciplinary coordination.
- Directed resident assessments, Individual Service Plans, physician order management, medication administration systems, care documentation, and interdisciplinary service coordination while providing direct hands-on nursing care as needed.
- Maintained AHCA, HIPAA, OSHA-related, internal policy, and organizational compliance through survey-readiness practices, quality audits, documentation review, corrective action follow-through, and safety-focused operations.
- Managed resident records and quality documentation, including care plans, medication records, 1823 forms, quarterly assessments, weights, vitals, skin observations, DME documentation, and ALIS/eMAR records.
- Administered departmental operations including supply procurement, inventory management, TENA program oversight, budget monitoring, resident billing support, staffing schedules, payroll accuracy, on-call coverage, and emergency preparedness.
- Recruited, hired, coached, supervised, scheduled, and evaluated nursing and caregiving staff while fostering accountability, teamwork, customer service, resident engagement, family confidence, and ongoing in-service education.
Assistant Director of Wellness at YourLife Memory Care (2025-11 – 2026-01)
Quality Assurance Specialist at CSL Plasma (2024-09 – 2025-09)
- Progressed from Medical Staff Associate/LPN responsibilities into Quality Assurance after cross-training across donor screening, phlebotomy, plasma sample and donation processing, donor suitability, donor education, and hazmat shipping; served as Team Lead for the Dothan location's tetanus vaccination initiative.
- Reported compliance status data to operational quality management; represented the center during internal and external audits; and conducted process assessments confirming compliance with CSL procedures, policies, cGMP, OSHA, FDA, and applicable standards.
- Performed final quality review and release for shipments and associated documentation; reviewed center records for thoroughness, accuracy, and timeliness; initiated investigations; documented regulatory deficiencies; and evaluated corrective action effectiveness.
- Maintained personnel training documentation, used Quality Management System information to coordinate retraining, and led monthly quality team meetings focused on quality, safety, training, and continuous process improvement.
- Conducted confidential donor interviews, medical history reviews, health assessments, donor suitability determinations, reactive test counseling/referrals, immunization program support, medical event response, donor data documentation, and plasma processing workflow support.
Medical Staff Associate at CSL Plasma (2023-08 – 2024-09)
Independent Consultant, Quality Assurance, Care Planning & Support Coordination at Self-Employed (2016-09 – 2023-08)
- Provided project-based quality assurance, compliance review, care planning, support coordination, documentation systems, Medicaid/state compliance, and corrective action planning support for health-focused and human service organizations.
- Identified compliance vulnerability and risk, reviewed client records and files for internal and external compliance expectations, evaluated care/service plan quality and service beneficiary satisfaction, and supported operations improvement.
Private Home Health Nurse / Medical Proxy Support at Private Residence (2018-02 – 2026-04)
Provided home-based nursing support, health monitoring, care coordination, provider/family communication, and advocacy to help maintain comfort, dignity, continuity of care, and family confidence.
Clinic Administrative Assistant & LPN at Medical Advocacy & Outreach (MAO) (2017-03 – 2018-02)
- Supported day-to-day operations for a government-funded HIV care and treatment clinic, combining licensed nursing support with patient access, provider support, medical records, confidential communication, scheduling, prescription refills, prior authorizations, EMR documentation, and routine telehealth monitoring for rural care patients.
- Collected outside records and imaging documentation, indexed paperwork for scanning, organized patient charts, verified patient histories before triage, completed reminder calls, collected payments, scanned identification/insurance cards, and supported confidential service delivery.
Assistant Director, Training & Quality Assurance at Caregivers of New Jersey / Family Resource Network (2007-04 – 2016-09)
- Served in an assistant director-level leadership role supporting training, quality assurance, support coordination, regulatory compliance, documentation, staff development, service beneficiary satisfaction, and community/government collaboration for individuals living with developmental disabilities.
- Trained and mentored employees on industry practices, business operations, laws, regulatory requirements, documentation expectations, and service delivery standards; reduced process gaps through standardized training methods and tools.
- Reviewed client records and documentation for internal, Medicaid, and state compliance; identified vulnerabilities; implemented corrective action plans; responded to audits; maintained reports; and cultivated productive relationships with regulatory bodies.
- Served as Lead Support Coordinator and Disaster Case Manager, developing Essential Lifestyle Plans, facilitating family/provider/regulatory communication, monitoring state budget appropriations, coordinating resources, and advocating for routine and disaster-related needs; holds documented UMCOR Disaster Case Management training.
Support Coordinator at Real Life Choices, Neighbours, Inc.
ADT Specialist / Lead Teacher at The ARC of Tampa
Resource Coordinator at Family Support Center of NJ
Treatment Information & Outreach Specialist at Delaware HIV Consortium
Special Projects Coordinator at AIDS Delaware
Community Health Educator and Insurance/Billing Coder-Processor at Medical Advocacy & Outreach
Medical Records Supervisor & Home Health Care Nurse at Columbia Home Care
Intermediate Care and Cardiac Nurse at Southeast Health
Medical Surgical Nurse at Flowers Hospital
Patient Care Assistant at Southeast Health
