Trace Riley

Highly accomplished dental operations and revenue cycle management professional with more than 30 years of experience spanning executive leadership, practice management, insurance operations, billing, collections, treatment coordination, credentialing, and clinical dentistry. Proven track record of improving cash flow, reducing aging accounts receivable, optimizing insurance reimbursement, and leading multi-site dental organizations. Extensive experience with PPO, Medicaid, CHIP, capitation plans, fee schedule negotiations, credentialing, and practice transitions.

Recognized for developing high-performing teams, improving operational efficiency, and maximizing practice profitability.

Director of Revenue Cycle Management at MESH DENTAL NETWORK (2024-07 – Present)

• Direct revenue cycle operations across multiple dental practices.
• Lead billing, collections, insurance, and accounts receivable teams.
• Develop and implement strategies to improve cash flow and maximize collections.
• Oversee credentialing, provider enrollment, EFT implementation, and payer relations.
• Negotiate insurance fee schedules and manage ownership transition processes.
• Drive operational efficiencies that improve profitability and patient satisfaction.

Insurance Specialist at ARCHSTONE DENTAL & ORTHODONTICS (2022-05 – 2024-06)

• Managed insurance billing and aging reports for four dental offices.
• Resolved complex claim issues and accelerated reimbursement timelines.
• Collaborated with office leadership to improve collection performance and reduce outstanding balances.

Office Manager at ARCHSTONE DENTAL & ORTHODONTICS (2018-12 – 2022-05)

• Managed daily operations of a high-production, multi-provider practice.
• Oversaw accounts receivable, billing, treatment presentation, staffing, and scheduling.
• Coordinated oral surgery and orthodontic services.
• Led financial and operational initiatives supporting practice growth.

Dental Billing & Practice Management Consultant at INDEPENDENT CONSULTANT (2016-12 – 2018-12)

• Provided third-party billing services for multiple practices.
• Trained office teams on Dentrix and front-office workflows.
• Assisted with hiring, treatment planning, patient financing, and practice development.

Office Manager at FOREVER TEETH (2015-11 – 2017-09)

• Managed operations for multiple practice locations.
• Oversaw hiring, payroll, treatment coordination, collections, marketing, and insurance administration.
• Managed PPO, capitation, discount plans, and third-party financing programs.

Store Manager at Kings Liquor (2014-01 – 2015-12)

Office Manager at MyDentist (2013-01 – 2014-12)

Billing Clerk & ER Registration at Grace Medical Center (2012-01 – 2013-12)

Office Manager at David S. O'Hara DDS (2008-01 – 2011-12)

Registered Dental Assistant at Vance Crocker DDS

Extensive experience assisting in complex restorative, implant, full-mouth rehabilitation, and aesthetic dentistry cases.

Registered Dental Assistant at Jeffrey Rouse DDS

Extensive experience assisting in complex restorative, implant, full-mouth rehabilitation, and aesthetic dentistry cases.

Master of Science in Behavioral Psychology – University of Phoenix (2013)

Bachelor of Science in Criminal Justice/Criminal Science – University of Phoenix (2009)

Associate Degree in Business – University of Phoenix (2007)