Tracee Patton

Versatile professional well-versed in customer service, computer and sales. Excellent problem-solver and clear communicator with positive and upbeat personality.

Delivery Driver - Spark - Sahuarita, AZ

(2020-01)

• Manage multiple client and delivery assignments while maintaining strong time management and organizational skills
• Provide reliable customer service in fast-paced environments with a focus on professionalism and communication
• Coordinates routes, schedules, and task priorities to maximize efficiency and meet deadlines.
• Adapte quickly to changing customer requests, traffic conditions, and workload demands
• Maintain a high customer satisfaction ratings through dependable and courteous service
• Work independently with no supervision while consistently meeting performance goals.

Warehouse Associate - Amazon - Tucson, AZ

(2019-10 - 2021-01)

• Performed all assigned duties in accordance with established safety standards, policies, and operational procedures
• Maintained open communication with Process Assistants (PA), Area Managers (AM), and Operations Managers to support workflow efficiency and team productivity
• Consistently exceeded packing rate expectations, maintaining productivity above 100% performance standards
• Ensured order accuracy and quality while working in a fast-paced warehouse environment
• Maintained a clean, organized, and inspection-ready work area in compliance with company standards
• Demonstrated reliability, attention to detail, and the ability to meet daily performance goals under tight deadlines

Target Team Member (Seasonal) - Target - Tucson, AZ

(2019-07 - 2019-09)

• Delivered exceptional guest service by assisting customers with purchases, product locations, and store inquiries
• Supported sales growth by maintaining organized merchandise displays, accurate signage, and updated pricing labels on the sales floor
• Maintained accuracy and organization of backroom and backstock inventory to support efficient replenishment operations
• Assisted with stocking, inventory management, and daily store recovery in a fast-paced retail environment
• Worked collaboratively with team members and management to meet store performance and customer satisfaction goals

Front Office Receptionist - Tucson Dermatology Ltd - Tucson, AZ

(2019-01 - 2019-04)

• Organized and maintained patient charts, reports, and office documentation to support daily clinical operations
• Managed a multi-line phone system, professionally greeting and assisting patients while directing calls efficiently
• Processed patient payments and accurately scanned identification and insurance documentation into office systems
• Maintained strict compliance with HIPAA regulations and confidentiality standards to protect patient information
• Scheduled, rescheduled, and canceled patient appointments while ensuring accurate calendar management and communication
• Delivered professional front-desk customer service in a fast-paced medical office environment
• Assisted with administrative tasks to improve office organization and patient flow

Front Office Receptionist - Tanque Verde Pediatrics - Tucson, AZ

(2018-07 - 2019-01)

• Organized and maintained patient charts, reports, and office documentation to support efficient daily operations
• Managed a multi-line phone system while professionally greeting and assisting patients, parents, and visitors
• Processed patient payments and accurately scanned identification and insurance information into office records
• Verified insurance coverage and reviewed daily physician schedules to ensure smooth appointment coordination
• Scheduled, rescheduled, and canceled patient appointments while maintaining accurate patient records
• Maintained strict HIPAA compliance and safeguarded confidential patient information at all times
• Provided excellent customer service in a fast-paced pediatric medical office environment

High school diploma - Aliquippa, PA