Orthodontic Lab Technician at E&S Orthodontics (2022-09 – 2026-01)
- Constructed 3D models of patient teeth and utilized them to fabricate Essix Retainers through daily computer program operations.
- Received and processed patient scan files, assigned patient names, and transferred files to specialized software for precise line adjustments for subsequent machining. Printed 3D models using a SprintRay printer, then employed a Biostar machine to form clear Essix retainers using.040 mm essix material. Applied QR codes to the fabricated plates and utilized a Trimalign machine for precise cutting according to computer-guided lines.
- Managed the workflow for scan files from four orthodontic offices, processing an average of two offices' daily submissions to ensure timely production.
- Leveraged advanced 3D printing expertise to produce custom orthodontic appliances, integrating AI-driven analysis for optimized designs.
Orthodontic Lab Technician at Gergens Orthodontic Lab (2020-01 – 2022-09)
- Fabricated custom wires for orthodontic appliances, preparing them for distribution to local and out-of-town orthodontists and dentists.
- Addressed inbound calls to provide order status updates and process account payments.
IT Administrative Assistant at CVO Handling Company, LLC (2018-07 – 2020-01)
Provided comprehensive administrative support within the IT department. Demonstrated exceptional multitasking capabilities, a strong work ethic, and a reliable, friendly demeanor, with a proven ability to quickly master new software.
- Managed data entry for all new hires and terminations, oversaw office supply procurement from Staples and Costco for over 150 employees across three break rooms, disseminated internal communications via email, and logged IT support tickets.
- Handled daily mail distribution, coordinated meeting schedules across multiple conference rooms, and processed incoming and outgoing deliveries and pickups for UPS, FedEx, and other carriers, while maintaining a high level of customer service.
Receptionist, lab tech, clinical assistant at Parker Orthodontics (1995-04 – 2018-03)
- Delivered exceptional customer service by greeting patients, managing multi-line phone systems, scheduling appointments, organizing patient charts, and transmitting documents via fax, while maintaining a trustworthy and punctual presence.
- Supported team efforts through effective multitasking and a proactive approach to learning new programs and methodologies; consistently ensured on-call coverage during personal absences and assisted with event planning, including travel coordination.
- Fabricated orthodontic appliances, including pouring impressions, creating Hawley retainers using acrylic, and shaping wires.
- Constructed expanders for patients by bending and soldering wires.
- Maintained lab organization and cleanliness to ensure efficient and timely completion of all tasks.
- Performed wire changes, took dental impressions, and provided patients with fundamental orthodontic treatment instructions, covering hygiene practices and emergency care for appliance breakage.
