Tracy Mcdaniel

Working in Food service for most of my work career, use to being on my feet long hours, very dependable have excellent attendance record, use of pos systems, taking accurate orders, returning customers

Food Service Worker at Peggs Restaurant (2018-12 – 2020-06)

• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Set up and broke down food service lines quickly to maintain service flow.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Adjusted food preparation methods in accordance with customer requests.
• Greeted customers at counter to fulfill requests and answer questions.
• Cleaned and organized kitchen, dining and service areas.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Greeted customers and answered inquiries regarding menu items and specials.
• Utilized POS system to receive and process food and beverage orders.
• Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
• Demonstrated knowledge of menu items and corresponding ingredients.
• Developed and maintained positive relationships with customers to enhance service.

Dining Room Supervisor at Andre Place Holy Cross (2007-10 – 2018-02)

• Trained, managed and scheduled dining staff, distributing hours and assignments to leverage strengths of individual team members.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Set and oversaw weekly and special event menu plans.
• Tracked kitchen performance metrics to monitor progress and identify areas for improvement.

– Saint Leo The Great (1983-05)