Trashune Hughes

Community health and behavioral health professional with 10+ years of experience building relationships with healthcare providers, community organizations, and vulnerable populations. Experienced in care coordination, provider communication, patient advocacy, and community outreach across Northern Louisiana. Skilled in facilitating collaboration between healthcare systems, behavioral health providers, and community stakeholders to improve access to services.

Proven ability to work independently in field-based roles covering large geographic regions while representing healthcare organizations at community events, provider meetings, and outreach initiatives.

Care Specialist / Community Health Worker - Upward Health - Shreveport, LA

(2025-01 - 2026-01)

• Served as a community-based healthcare liaison supporting patients with complex medical and behavioral health needs.
• Built relationships with local providers, behavioral health organizations, and community partners to improve patient access to services.
• Conducted in-person outreach and home visits to connect patients with healthcare providers, crisis services, and social support resources.
• Educated patients and families on available healthcare programs, behavioral health services, and care management resources.
• Collaborated with interdisciplinary care teams to address barriers to care and improve treatment adherence.
• Maintained accurate documentation within electronic health systems while ensuring HIPAA compliance.
• Assisted in coordinating care between primary care providers, behavioral health specialists, and community organizations.

Mental Health Technician - InGenesis - Barksdale AFB, LA

(2024-05 - 2025-12)

• Supported behavioral health providers in delivering care to military service members in a clinical setting.
• Facilitated communication between patients, providers, and administrative teams to ensure continuity of care.
• Maintained detailed patient documentation while ensuring compliance with federal privacy regulations.
• Assisted with behavioral health program operations and patient engagement activities.

Community Health Worker - Volunteers of America - Shreveport, LA

(2023-10 - 2024-05)

• Conducted community outreach and patient engagement to connect individuals with behavioral health and social services.
• Educated clients on healthcare resources, crisis services, and treatment options available within the region.
• Collaborated with healthcare providers, social service agencies, and community organizations to coordinate services.
• Managed intake assessments and assisted individuals with navigating healthcare systems and community programs.

Rehab Coordinator - Therapy Management Corporation - Shreveport, LA

(2022-07 - 2024-06)

• Coordinated communication between therapy providers, physicians, and insurance representatives.
• Managed provider documentation, authorizations, and patient records to support continuity of care.
• Ensured timely resolution of documentation issues affecting patient treatment approvals.

Mental Health Technician - Brentwood Hospital - Shreveport, LA

(2022-01 - 2023-01)

• Supported inpatient behavioral health treatment teams by monitoring patient safety and engagement.
• Documented patient behaviors and assisted clinicians with treatment plan implementation.

Line Technician - Louisiana Autism Center - Shreveport, LA

(2021-09 - 2022-12)

• Collected behavioral data and supported therapy programs for individuals with autism.
• Collaborated with clinical teams to monitor progress and adjust behavioral interventions.

Bachelor of Science - Community Health (Health Behavior Concentration) - Louisiana State University – Shreveport

High School Diploma - C.E. Byrd High School (2017)