Travion Mays

Results-driven professional with retail, customer service, and security experience. Strong communication, teamwork, and problem-solving skills with a proven ability to assist customers, manage inventory, maintain safety protocols, and ensure organized, efficient workplaces.

Security Officer at Securitas Security Services (2025-09 – Present)

• Maintain safety and security protocols for personnel, visitors, and property.
• Conduct patrols and monitor surveillance systems to identify and mitigate risks.
• Provide professional customer service while managing visitor access control.
• Complete accurate daily logs, incident reports, and relay communications to team leads.

Retail Associate at Dick's Sporting Goods (2024-11 – 2025-07)

• Assisted customers and delivered excellent service.
• Stocked merchandise and maintained inventory across departments.
• Processed product returns, exchanges, and verified transactions.
• Maintained a clean, well-organized, and visually appealing sales floor.
• Collaborated actively with team members to meet and exceed location sales goals.

Sales Associate at City Gear (2023-12 – 2024-10)

• Helped customers select premium footwear and apparel based on styles.
• Operated POS system efficiently, handling cash, credit, and promotional returns.
• Restocked high-demand inventory and organized stockroom for efficiency.
• Created attractive, strategic merchandise displays to maximize visual appeal.
• Recommended complementary products to maximize sales volume and satisfaction.

Crew Member at Sustas Health Solutions (2022-10 – 2023-10)

• Performed daily cleaning, maintenance, and comprehensive facility upkeep.
• Maintained internal office records and confidential employee files.
• Relayed critical written and verbal communications across internal departments.
• Left position in good standing to focus on academic sports commitments.

Business Administration and Management – McKendree University / St. Charles Community College (2025-08)

High School Diploma – East St. Louis Senior High School (2024-05)