Executive Director/Consultant at WeCare DMV (Formerly United Cerebral Palsy of Washington, DC) (2024-01 – Present)
Provider of Medicaid Waivered Services for individuals with disabilities
- Provide guidance in various operations and implementation of policies and procedures, as required by DC Department on Disability Services Home & Community-Based Services
- Conduct assessments and evaluations of program staff and provide training to meet compliance standards
- Collaboration with Board members on program needs for growth
- Oversee clinical staff to ensure medical needs of individuals are being met
- Oversee Individualized Services Plans (ISP's) to ensure proper implementation of goals with documentation on progress
Employment Specialist at Project ReDirect, Inc. (2023-01 – 2024-01)
Provider of Medicaid Waivered services for individuals with disabilities
- Conduct intake and assessments for new clients
- Write and implement employment plans
- Develop and maintain relationships with employers and community partners
- Provide progress monthly and quarterly reports on services delivered
Vocational Rehabilitation Counselor at Department for Aging Rehabilitative Services (DARS) (2021-01 – 2023-01)
State provider of employment and support services for individuals with disabilities. Carries both an Employment Readiness and Vocational Rehabilitation caseload and oversaw employment services for Arlington County Schools.
- Worked with students to find jobs and successfully integrate them into the workforce
- Wrote individualized plans of employment, overseeing caseload of 200+ cases
- Managed budget for client employment expenses from up to $20k per month
- Set up and conduct monthly workshops for students regarding pre-ETS
Home and Community-Based Medicaid Waiver Sub-Contractor at TD Consulting, LLC (2018-01 – 2021-01)
Supporting Agencies that Provide of Medicaid Waivered services for individuals with disabilities
Program Director at Total Care Services & Metro Day Treatment Center (2016-01 – 2018-01)
Provider of Medicaid Waivered services for persons with disabilities. Provide oversight and direction for day services
- Participate in on-going dialogues with Quality Assurance specialist to ensure program compliance and understanding program of impact analysis
- Provide individual and group supervision for managers and administrative support staff
- Develop business practices, policies, and procedures to ensure protection and maintenance of company trade secrets, Business activities, documents, and proprietary information
- Attend state-wide and regional planning meetings and conferences regarding implementation of Coordination of Community Services under Maryland regulations and guidance from the Developmental Disabilities Administration
- Interface with corporate officials, Maryland Executive level staff, stakeholders, family members, individuals, attorneys, advocates, Clinical Consultants and Residential and Day Programs to resolve issues and interpret company policy and practice
Quality Reviewer at Department on Disability Services/Liberty Health Care (2010-01 – 2016-01)
Provider of vocational rehabilitation, Medicaid and related support services. Direct and lead Provider Certification Review (PCR) of home/community-based Medicaid waiver services.
- Ensure full compliance of policies, procedures and regulations affecting the services
- Initiate contact with service providers to establish interview and review schedules and discuss protocols, expectations, and responsibilities
- Ensure all training of disability agencies meets DDS standards, providing technical assistance to service providers regarding interpretation and clarification of DDS policies and PCR indicators
- Observe service environment and follow protocols to gather pertinent information and make decisions for evaluation process
- Protect individuals and notify the appropriate entities when abuse, neglect or exploitation are witnessed
Support Specialist at Naviance, Inc. (2008-01 – 2010-01)
College and career readiness service provider. Provided prompt problem-solving and complaint resolution to customers by phone and email.
- Conducted on-site and web based training for both domestic and international customers
- Authored / contributed to numerous notes on product use/functionality for clients and co-workers
- Improved procedures to develop numerous products and new features, implementing feedback
Vocational Rehabilitation Counselor at Department of Rehabilitative Services (DRS) (2006-01 – 2008-01)
State provider of employment and support services for persons with disabilities. Provided individual and family counseling and guidance to persons with disabilities, working with community resource groups to support client employment.
- Wrote individualized plans of employment, managing a caseload of 100+ customers at once
- Managed annual budget of over $100,000 for employment expenses
- Represented agency at local events related to disability awareness and employment
- Served as a Tier I support person for new statewide agency database
Disability Determination Analyst at Department of Rehabilitative Services (DRS) (2005-01 – 2006-01)
State provider of employment and support services for persons with disabilities. Managed social security disability cases and analyzed their eligibility for benefits.
- Successfully handled productive caseload with minimum of 10 closures per week
- Communicated with medical and psychological practitioners regarding case decisions
- Received positive recognition for exceeding expectations of weekly cases closed
- Selected and supervised team of analysts to process specific categories of backlogged cases
Autism Teacher at Chesterfield and Hillsborough County Public Schools (2001-01 – 2005-01)
State county educational boards. Educated students with autism and autistic characteristics, preparing lesson plans and working with students towards goals and objectives.
- Developed and implemented individualized education plans (IEPs)
- Supervised and coordinated daily activities and duties of teacher aides
- Selected as Lead Teacher for Special Education Department for the 2004-2005 school year
- Developed teaching materials and alternative assessment tools for special education department
Vocational Rehabilitation Counselor at Department of Rehabilitative Services (DRS) (2000-01 – 2001-01)
State provider of employment and support services for persons with disabilities. Worked with students in six high schools to determine eligibility for DRS services.
- Worked with students to find jobs and successfully integrate them into the workforce
- Wrote individualized plans of employment, overseeing caseload of 100+
- Managed budget for client employment expenses from $10k to $15k per month
- Brought abandoned caseload up to date promptly following retirement of predecessor
Earlier Roles at Various
- Computer-Based Test Administrator
