IT professional with expertise in PC hardware and software troubleshooting
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IT professional with expertise in PC hardware and software troubleshooting, delivering reliable and efficient technical support. Known for collaborative approach and results-driven mindset, adaptable to changing needs in dynamic environments. Skilled in hardware installations, software configurations, and customer service.
PC Technician at Lancaster General Health Penn Medicine (2023-04 – Present)
Soldier at US Army National Guard (2015-11 – 2023-11)
Contractor at Storage Asset Management (2023-01 – 2023-03)
Established strong relationships with clients through clear communication and consistent follow-up regarding any ongoing technical concerns.
Bachelor of Arts in Cinema, Television, And Media Production – Kutztown University of Pennsylvania (2021-05)
High School Diploma – Lampeter Strasburg (2016-05)