Marketing Coordinator - Nashville Pro Experience (August 2025 – Present)
Social media coordinator developing online presence and executing marketing strategies for music industry client.
- Develop an online presence and execute marketing strategies to build a brand from the ground up with the Meta Business Suite and Google Analytics.
- Design graphics for ad campaigns and social media posts with the Adobe Creative Suite in addition to writing.
- Hone long and short-form videos for promotional campaigns via MovAVI, while using a variety of static image editing software.
- Generate prospects and client leads through community engagement and event coordination.
- Build and continuously improve an engaging website editing showcasing A-List session musicians available for recording.
Lead Teller / Customer Relations II - Grand River Bank (August 2025 - Present)
Serve businesses and community members with integrity, a keen eye for detail, and kindly providing solutions for a wide array of financial situations.
- Develop trust with community members by providing a calming and knowledgeable presence during transactions while completing account inquires timely.
- Advocate for customer success by being receptive to goals expressed in the recommendation of products offered by the bank to meet financial goals.
- Hone a variety of platforms from the likes of Fiserv, Harland, OFAC, and Microsoft to meet customer needs and balance accounts.
- Generate goodwill through community engagement and volunteering with local institutions.
- Continuously maintain and audit resources in the branch vault, ranging from cash on-hand, various checks, and teller drawers.
Project Administrator - Grand River Construction (November 2023 – August 2024)
Project administrator responsible for cost-tracking, documentation, and training coordination for construction projects.
- Take the lead on cost-tracking for multiple projects through maintaining an internal cost-tracking in Excel, gather/match physical invoices to approved documentation in Oracle, and complete end-of-month audits.
- Utilize additional time between project events to develop logos, graphics, and copy highlighting ongoing projects for the company's social media accounts.
- Provide thorough training sessions for crew members and subcontractors entering an aseptic production environment.
Collateral Certification Analyst / Non-Agency Shipping Specialist II - Northpointe Bank (May 2021 - October 2023
Banking professional managing collateral certification and secondary marketing operations for loan portfolios up to $70 million.
- Serve as a proactive advocate between the bank's capital markets and collateral shipping teams to execute secondary marketing goals, while addressing process improvements.
- Uphold sale commitments (up to $70 million) to government and private investors through the timely delivery of collateral, while ensuring packages are prepared to each investors' standards.
- Utilize company-specific software to perform data entry, maintain a pipeline of loans allocated for purchase, and track the steps taken to remedy deficiencies placed on the loan.
- Engage with investor to resolve income calculations, delivery discrepancies, and obtain additional documentation post-closing within an urgent, time-sensitive setting.
