Trey Cluck

Dynamic Laboratory Director with over 20 years of comprehensive experience in acute care hospital settings. Proven expertise in laboratory operations, compliance, strategic leadership, and technological innovation. Adept at enhancing operational efficiency, fostering team development, and driving quality improvements to optimize patient outcomes and regulatory adherence.

Manager of Laboratory Operations - MCI Diagnostics - Richardson, TX

(2026-02)

Oversee daily laboratory operations ensuring compliance, staff management, and quality standards.

• Led staffing initiatives, fully staffing the laboratory and reducing reliance on traveler staff.
• Supervised daily operations of a high-volume reference lab with 25 FTEs.
• Developed and validated laboratory policies and procedures, maintaining accreditation standards.

Laboratory Director - Duncan Regional Health, Inc. - Duncan, OK

(2024-01 - 2026-02)

Directed laboratory services for a 125-bed acute care hospital, ensuring compliance and operational excellence.

• Managed daily operations with 35 FTEs, overseeing compliance, accreditation, and staff development.
• Implemented staffing strategies to optimize workforce and eliminate temporary staff.
• Developed policies, validated equipment, and maintained high standards of diagnostic services.

Laboratory Manager - Medical City Plano - Plano, TX

(2023-06 - 2023-10)

Led laboratory operations for a 603-bed hospital, focusing on strategic initiatives and staff engagement.

• Enhanced employee engagement scores by 20% through strategic leadership and team initiatives.
• Supervised 65 FTEs, ensuring compliance, accreditation, and operational efficiency.
• Streamlined processes, improved turnaround times, and maintained high-quality standards.

Laboratory Director - Valley View Medical Center - Fort Mohave, AZ

(2022-03 - 2022-06)

Directed daily laboratory operations for a 75-bed hospital, focusing on compliance and staff development.

• Maintained billing compliance, managed lab budget, and ensured accreditation.
• Hired and trained staff, developed new policies, and validated testing procedures.

Medical Laboratory Scientist - Texas Health Dallas - Dallas, TX

(2021-03 - 2022-01)

Performed microbiology and specialized procedures as a board-certified Medical Laboratory Scientist.

• Conducted microbiology testing and specialized diagnostic procedures, ensuring accuracy and compliance.

Director of Laboratory Services - Medical City Fort Worth - Fort Worth, TX

(2016-07 - 2020-08)

Led laboratory services for a 350-bed hospital, managing large testing volumes and staff.

• Oversaw 1 million billable tests annually, managing 6 supervisors and 65 FTEs.
• Directed pathology and histology labs, maintaining a 106% productivity index.
• Improved physician satisfaction by 25%, reduced employee turnover to below 5%, and led CAP inspections.

Laboratory Director - Medical City Las Colinas - Irving, TX

(2009-07 - 2016-07)

Managed laboratory operations for a 100-bed hospital, ensuring compliance and operational excellence.

• Led a team of 16 FTEs, performing 350K tests annually.
• Successfully passed multiple CAP inspections and piloted innovative projects like the iSTAT initiative.
• Ranked 2nd in physician satisfaction among 185 hospitals, with a 14% improvement in employee engagement.

Doctor of Healthcare Administration - Healthcare Administration - Oklahoma State University (2028-06)

Master of Science - Healthcare Administration - The University of Texas at Arlington (2020)

Certificate - Clinical Laboratory Science - Tarleton State University (2018)

Bachelor of Science - Microbiology - University of Texas at Arlington (2002)