Assistant Manager - Domino's - Newtown Square, PA
(2019-10)
- Developing a strong team through hiring, training and coaching process, maintaining "You can't say Domino's without saying "mmm"
- Managing profit expenses, stock levels, communication with vendors and delivery drivers to ensure ingredients and supplies arrive on time
- Maintaining food and safety guidelines through FSMS & employee training
- Overseeing food prep, stocking, cleanliness, store front, resolving complaints and other administrative tasks
- Achieving daily Customer Satisfaction and Sales Goals
- Handing IT aspects as needed throughout the day with POS Systems
Sales & Leasing Consultant - Piazza Hyundai of West Chester - West Chester, PA
(2019-06 - 2019-09)
- Greet Showroom & Car Lot Visitors and answer inbound leads via phone or email
- Building rapport with new and current customers, understanding their needs while providing details on current selections
- Continually learn about each new vehicle on the market and what our brand offers above all others
- Guide customers to their potential vehicle while actively listening to their wants/needs, directing test drives, overcoming objections while explaining warranties and negotiating costs
- Work alongside the Finance Department to present attractive financing, leasing and ownership options for each customer's situation
- Strive to hit sales goals quarterly by obtaining new customers and connecting with past customers for that upgrade deal
Server - Veit Pho - Deptford Township, NJ
(2017-06 - 2019-08)
- Warmly greet guests to the establishment, present menus, gather drink and detail food orders while answering any questions about dishes and make recommendations
- Maintain clear communication with customers and the kitchen staff, relaying any allergens and ensuring accuracy before serving
- Refilling drinks in a timely manner, checking on the customers during their meal, bringing items as needed
- Bussing tables as customers leave, resetting and cleaning for the next customer
- Assisting the host with seating customers, running orders for other servers and bringing to-go orders to the front as needed
