Administrative Assistant - Dr. Robert Weber - Los Angeles, CA
(2025-01 - 2026-03)
- Managed daily administrative operations for a busy medical office
- Scheduled appointments, maintained provider calendars, and coordinated workflow
- Entered and maintained accurate patient and office data across multiple systems
- Organized electronic and physical filing systems for efficient document retrieval
- Maintained confidentiality of sensitive patient and business information
- Assisted patients and internal staff with professionalism and efficiency
- Supported project deadlines and office-wide administrative needs
Administrative Assistant - MLK Community Hospital - Compton, CA
(2024-04 - 2024-07)
- Supported daily administrative functions in a fast-paced hospital environment
- Scheduled appointments and maintained calendars for leadership and staff
- Managed office communications including emails, letters, and documentation
- Assisted with onboarding and training support for new employees
- Maintained organized filing systems and accurate internal records
- Coordinated supply inventory and ordering
- Helped improve workflow efficiency through strong organizational support
Patient Service Representative - Cedars Dermatology - Beverly Hills, CA
(2023-10 - 2024-03)
- Managed patient scheduling, appointment confirmations, and reminder calls
- Served as a primary point of contact for patient inquiries and concerns
- Facilitated communication between patients, families, and providers
- Maintained accurate patient documentation and record updates
- Delivered high-touch front office support in a luxury private practice setting
Patient Services Representative - Santa Monica OBGYN - Santa Monica, CA
(2021-09 - 2021-10)
- Managed patient scheduling and front desk operations
- Answered high-volume incoming calls and directed communication appropriately
- Assisted patients with appointment coordination and general inquiries
- Maintained accurate records and supported office workflow
Patient Service Representative - Endocrine Care Specialist - Torrance, CA
(2020-10 - 2021-03)
- Verified insurance coverage and collected patient copayments
- Scheduled appointments and managed provider calendars
- Processed referrals for office visits, medical equipment, and supplies
- Managed incoming/outgoing mail and front office communications
- Delivered efficient patient support in a specialty medical environment
Front Office Assistant - Dr. Wenchao Wu - Santa Monica, CA
(2020-07 - 2020-08)
- Greeted patients and coordinated front desk check-in/check-out
- Scheduled appointments and managed incoming calls
- Prepared charts and maintained accurate patient records
- Supported smooth patient flow throughout the office
Medical Assistant - Manhattan Beach Dermatology - Manhattan Beach, CA
(2019-05 - 2019-11)
- Prepared patients for examinations and in-office procedures
- Assisted providers with minor procedures and clinical support
- Collected specimens and maintained patient comfort/privacy
- Performed wound care, dressing changes, and instrument sterilization
- Maintained clinical room readiness and procedure support
Office Manager - Dr. Michael Robinson - Marina del Rey, CA
(2017-11 - 2019-02)
- Oversaw day-to-day office operations and administrative workflow
- Managed payroll support, onboarding, and staff coordination
- Resolved patient concerns and customer service issues promptly
- Improved efficiency through process organization and communication systems
- Supported hiring, employee relations, and operational consistency
Scheduling Specialist - Torrance Orthopedic & Sports Medicine Group - Torrance, CA
(2016-08 - 2017-11)
- Managed high-volume appointment scheduling for orthopedic practice
- Verified insurance eligibility and coordinated appointment logistics
- Operated multi-line phone systems with professionalism and efficiency
- Maintained confidentiality and accuracy in patient communication
Medical Assistant - Dr. Richard Taw - Santa Monica, CA
(2014-06 - 2015-06)
- Performed EKGs, blood draws, injections, vitals, and patient intake
- Assisted with 24-hour Holter monitor setup
- Prepared patients for examinations and procedures
- Managed scheduling, chart preparation, and front office support
Office Manager / Medical Assistant - Dr. Michael Robinson - Inglewood, CA
(2002-12 - 2011-01)
- Managed both front and back office operations for busy medical practice
- Scheduled appointments, verified insurance, and coordinated referrals
- Oversaw office supply inventory, medication sample organization, and chart prep
- Trained new hires on office systems, workflow, and procedures
- Assisted patients directly with vitals, EKGs, blood draws, and spirometry
- Educated diabetic patients on insulin administration and insulin pump use
- Processed referrals for medical equipment, office visits, and supplies
- Supported physicians with efficient daily operations and patient care
Medical Records - Pacific Heart Institute
(2000-07 - 2002-09)
- Maintained medical records accuracy and chart organization
- Pulled, filed, and prepared patient records for provider use
- Supported medical records workflow and document retrieval
