Tristan Council

Obtaining a position that will allow me to portray my premier customer service skills is crucial to my employment as well as excelling in a coachable environment.

Floor Staff Member - Regal Cinema Entertainment - Oviedo, FL

(2025-12 - 2026-03)

• Provided customers with concessions to enjoy during the movie.
• Provided manager satisfaction by upselling new movie merchandise.
• Provided a clean theater in a timely and efficient manner for customers to enjoy their movie.
• Cleaned hallways and bathrooms to maintain a clean environment.
• Greeted customers while checking tickets and showing where to purchase tickets.

Hostess/Server/Busser - Orange Blossom Hills Country Club - Lady Lake, FL

(2025-03 - 2025-08)

• Greeted and seated guests promptly, ensuring a positive first impression of the establishment.
• Managed guest reservations and effectively communicated wait times to optimize seating efficiency.
• Maintained a clean and organized host station, including menus, reservation books, and promotional materials.
• Collaborated with servers and kitchen staff to ensure accurate seating assignments and timely service.

Sales Associate - 7-Eleven - Lady Lake, FL

(2024-11 - 2025-02)

• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques.

To-Go Specialist - Olive Garden - Orlando, FL

(2024-03 - 2024-08)

• Took phone and in-person orders, confirmed accuracy, and managed catering orders.
• Greeted guests picking up orders, answered questions, and provided menu recommendations.
• Processed cash and electronic payments, and handed orders to customers.
• Communicated with kitchen staff to manage order flow and collaborated with team members to ensure smooth operations.

High School Diploma - Silver Pines Academy (2023)