Practice Administrator - Optimum Wound Care - Woodland Hills
(2023-08)
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians to promote high quality patient care.
- Developed policies and procedures for effective practice management
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
- Overseeing daily practice operations to guarantee seamless service delivery for patients and providers alike.
Office Manager - Living Hope Home Healthcare - Glendale
(2023-05 - 2023-08)
- Manage compliance to keep the organization operating within legal and regulatory guidelines.
- Created, maintained and updated filing systems for paper and electronic documents.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
Human Resources Coordinator/ Front Desk Receptionist - Summit Surgical Center - Beverly Hills
(2018-09)
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of new employees to provide ongoing orientation training.
- Work with managers to achieve compliance with organizational policies, provide clarifying information and recommend necessary changes.
- Greet clients at the front desk and manage the check-in process for surgery. Answer multi-line phone systems, schedule, coordinate and confirm appointments.
Administrative Manager - Royal Hospice Care - Glendale
(2019-01 - 2023-04)
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Coordinated with visiting disciplines, vendors and Medical Director for a smooth communication flow and operations.
Clinical Records Manager - Royal Hospice Care - Glendale
(2018-09 - 2019-01)
- Maintained organized and efficient document flow by using excellent planning and multitasking skills.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Remained informed on current regulations especially concerning medicare and medical updates.
- Engaged in daily communications with employees and vendors to identify any issues that required attention.
Administrator - A&C Healthcare - Simi Valley
(2008-02 - 2018-08)
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Completed forms and reports to facilitate admissions, transfer, or discharge. Collected, arranged, and input information into the system.
- Coordinated with accounting to handle payroll and personnel databases.
- Troubleshoot any concerns and recommend corrective actions to resolve issues.
