Trivina Fuentes

Detail-oriented healthcare and administrative professional with experience in office management, medical records, patient care, and memory care support. Skilled in HIPAA compliance, patient-centered care, and supporting individuals with complex behavioral and cognitive conditions including dementia, schizophrenia, and autism.

Office Manager - Hope Services LLC - Raleigh, NC

(2025-08)

• Oversee daily office operations and administrative workflows
• Manage records and documentation while maintaining confidentiality and HIPAA compliance
• Coordinate scheduling, correspondence, and clerical support
• Support providers and staff with documentation and operational needs

Medical Records Clerk - Clayton Rehabilitation Center - Clayton, NC

(2022-10 - 2025-07)

• Digitized and organized patient medical records
• Verified and filed patient information accurately
• Processed discharge documentation
• Maintained strict HIPAA compliance

Certified Nursing Assistant - Smithfield Manor

(2020-05 - 2022-10)

• Assisted residents with activities of daily living (ADLs)
• Ensured patient comfort, dignity, and safety

Patient Care Assistant (PCA) - Gabriel Manor Assisted Living Center - Clayton, NC

(2018-04 - 2019-11)

• Worked in a secure memory care unit
• Provided direct care to residents with dementia, schizophrenia, and autism
• Assisted with activities of daily living (ADLs) and behavioral support
• Maintained a calm, structured, and safe care environment

Wheelchair Driver - MedEx Medical Transport - Selma, NC

(2019-11 - 2020-05)

• Ensured patient safety, comfort, and confidentiality during transport

Associate Degree - Medical Office Administration - Vance-Granville Community College

Certificate - Medical Billing & Coding - Vance-Granville Community College

High School Diploma - Nutley High School (2014)