Tro

Friendly, reliable, and customer-focused professional with experience working in fast-paced, people-centered environments. Comfortable interacting with diverse customers, assisting with information, and supporting daily operations in organized and busy settings. Strong communication skills, attention to detail, and ability to stay positive while handling multiple tasks.

Looking for a Retail Sales Associate role where I can provide great customer service, support store operations, and contribute to a positive shopping experience.

McDonald's Crew Member - McDonald's - Manhattan, NY

(2026-01 - 2026-05)

• Delivered fast, friendly customer service while accurately taking and fulfilling orders.
• Prepared food and beverages according to company quality, safety, and cleanliness standards.
• Operated cash registers and processed transactions efficiently in a high-volume environment.
• Maintained a clean, organized workspace to ensure a safe and welcoming restaurant experience.
• Collaborated with team members to meet service goals and ensure smooth daily operations.
• Handled customer concerns professionally and helped resolve issues to maintain customer satisfaction.

Sales Associate - H&M - Albany, NY

(2025-06 - 2026-01)

• Delivered exceptional customer service by assisting customers, answering questions, and creating a positive shopping experience.
• Consistently met sales goals through product recommendations, upselling, and strong product knowledge.
• Maintained organized, visually appealing merchandise displays according to company standards.
• Processed transactions, returns, and exchanges accurately using point-of-sale systems.
• Managed inventory by restocking merchandise and ensuring product availability on the sales floor.
• Collaborated with team members to achieve sales targets and maintain efficient store operations.

Front End Retail Associate - Walgreens - Brooklyn, NY

(2024-10 - 2025-05)

• Provided excellent customer service by assisting customers and addressing questions or concerns.
• Processed cash, credit, and digital transactions accurately and efficiently.
• Maintained organized merchandise displays and restocked shelves to ensure product availability.
• Assisted customers with product locations, promotions, and loyalty program enrollment.
• Handled returns and exchanges in accordance with company policies and procedures.
• Supported daily store operations while maintaining a clean, organized, and welcoming environment.

Summer Camp Counselor - Inner Force Tots - Brooklyn, NY

(2023-07 - 2023-08)

• Supervised and engaged groups of 10–15 children (ages 3–6) in structured daily activities
• Planned and led creative programs including arts & crafts, games, and early learning exercises
• Maintained a safe, organized, and positive environment at all times
• Responded quickly to conflicts or issues, ensuring smooth daily operations
• Collaborated with staff to adapt schedules based on children's needs and weather conditions
• Built strong relationships with campers, promoting inclusion and participation

Brookdale Assistant Living Program Volunteer - Brookdale Senior Living - Brooklyn, NY

(2022-07 - 2022-08)

• Supported daily recreational activities for senior residents in an assisted living setting
• Led group exercises and interactive activities to increase engagement
• Provided respectful, patient, and attentive support to residents
• Helped create a welcoming environment that encouraged social interaction
• Demonstrated strong interpersonal skills when working with diverse individuals

High school diploma or GED - Brownsville Ascend High school (2020-09 - 2024-06)