Troy Legg

With more than 20 years of experience in franchise operations—including four years as a Franchise Business Consultant, 17 years as a successful franchise owner, and recent experience consulting with multiple locations after the sale of my business—I offer a unique perspective on what it takes to build strong franchise partnerships and drive operational success.

Franchise Business Consultant - Jimmy John's - Multiple states

Supported between 28 and 52 franchise locations across multiple states. Worked closely with franchise owners to improve profitability, ensure brand standards were maintained, introduce new operational initiatives, and develop management teams. Built trusted relationships with franchisees by serving as a coach, mentor, and liaison between the corporate office and local operators.

Franchise Owner - Jimmy John's - Ithaca, New York

Operated a successful Jimmy John's restaurant for 17 years. Gained firsthand experience with every aspect of franchise operations, from financial management and staffing to marketing, customer service, and long-term strategic planning. Developed a deep appreciation for the challenges franchisees face and the kind of support they value most from their Franchise Business Consultant.

Multi-Unit Operations Manager and Consultant - Jimmy John's (New Ownership Group)

Continued working with the new ownership group following the sale of the restaurant. Helped integrate new ownership, improve operations, recruit and train employees, and support the successful operation of multiple locations.