Troyce Lazarian

Customer service specialist with 5+ years of experience in call centers, banking, and remote support. Currently pursuing an Associate of Science degree in Medical Billing and Coding to transition into healthcare administration. Skilled at breaking down complex processes into clear, actionable steps, balancing empathy with compliance, and supporting both patients and teams in fast-paced environments.

Customer service specialist with 5+ years of experience, currently pursuing an Associate of Science in Medical Billing and Coding. Skilled in patient communication, EHR workflows, and compliance, with a strong focus on accuracy and empathy.

Associate of Science in Medical Billing and Coding (In Progress)

Bryant & Stratton College — Syracuse, NY.

GPA: 3.5 | Started May 2025 | Currently Enrolled