Trudy Mays

Authorized to work in the US for any employer.

Teays Valley Center - Genesis Healthcare

(2026-01 - 2026-09)

• Completing all admission paperwork
• Assisting residents and family members with Medicaid
• Redeterminations of Medicaid
• Accounts payable and receivable
• Answering phones, filing, any other duties as needed

Medicaid Specialist - Genesis Healthcare

(2023-09 - 2025-12)

• Traveled between the Genesis facilities to help and teach Office Managers and Bookkeepers in the Medicaid process

AR Bookkeeper - Putnam Center Genesis Healthcare - Hurricane, WV

(2020-03 - 2023-09)

• Working with residents and family members to insure the understanding of their insurances and how they will pay while being in the facility
• Discuss Medicaid and what is needed to complete an application
• Explain if and what their resident resource amount will be and when it is due
• Explain all managed care insurances and how they can exhaust coverage
• Make sure all residents and family members are aware up front what can take place with their insurances
• Completing the new admission and discharge census
• Midnight census, preparing all Medicaid applications, checking status of the applications
• Work the aging daily to ensure all refunds and or adjustments are completed
• Make telephone calls regarding balance owed
• Calling insurance companies to verify coverage and benefits
• Worked the front desk when needed

Workforce Specialist - Valley Center Genesis Healthcare - Charleston, WV

(2015-03 - 2020-03)

• Maintaining all accounts payable to insure all invoices are paid in a timely manner
• Ensures payroll is correct and ready for processing for 100 plus employees
• Handle all workers compensation claims, including incident reports, investigation of injury, processing claims
• Handle all FMLA and Personal leave including determining what type of leave, preparing all paperwork necessary
• Ensures all licensed employees are up to date
• Handle all new hire orientation and paperwork. Including drug screens and background checks
• Assists Administration on audits, reports, etc.
• Maintain compliance of WV Cares employee fingerprinting along with federal background checks
• Maintain all personnel files for state compliance
• Backup Scheduler of all nursing staff

Admission Assistant - Valley Center Genesis Healthcare - Charleston, WV

(2013-03 - 2015-03)

• Assisted the Admissions Director with all new admissions
• Speaking with the residents and or family members to have all documentation completed
• Responsible for all of the Notice of Medicare Non-Coverage letters and sending all records for any appeals
• Covered for the Admissions Director while out of the office

AR Bookkeeper - Valley Center Genesis Healthcare - Charleston, WV

(2010-07 - 2013-03)

• Working with the residents and family members to ensure knowledge of their insurance
• Completing and filing Medicaid applications
• Submitted secondary insurances for payment and completed all forms necessary for payment
• Cover the BOM while out of the facility
• Maintained the private pay accounts and calls for payment

Office and Business Manager - Hajjar Medical Group, Inc. - Seaman, OH

(1998-09 - 2009-04)

Responsible for all aspects of running a fast paced medical practice, from front office, lab, and X-ray. I maintained all medical records, completing all billing and coding, ordering all supplies, paying invoices and payroll. I worked closely with the accountant and attorney to ensure accuracy on any and all payroll and documentation needed.

I was responsible for all licenses of the Doctors and nursing staff along with DEA, lab and X-ray. I was also responsible for assisting other physicians in the area to set up their medical practice, hiring and firing of staff. I completed billing for two other physicians when needed.

High School Diploma - General - Peebles High School Peebles, OH

Business - Adams County Vocational School West Union, OH

Medical Assisting - Southern State Community College Wilmington, OH