Tula Rmah

I am a hardworking engineering student with experience in restaurant service, guest communication, and team support. I have worked as a host, server, food runner, and support. I enjoy working with guests, staying organized in fast-paced environments, and helping the team create a smooth and welcoming dining experience. I am quick to learn and professional.

External Relations Assistant at UNC Charlotte (2024-08 – Present)

• Maintain and update contact databases and mailing lists
• Assist in drafting press releases, newsletters, and other public communications
• Monitor media coverage and report relevant news to the team
• Ensure brand messaging is consistent across all external channels

Host/Server at BONCHON (2024-04 – 2025-12)

• Respond to calls for reservations, inquiries, and takeout orders
• Communicate with servers and kitchen staff to ensure smooth service and efficient table turnover
• Handle cash transactions and process payments for takeout orders
• Inform guests about upcoming events or promotions at the restaurant

Food Runner/Server Support at AT ELM STREET GRILL (2024-01 – 2024-04)

• Deliver food accurately and efficiently
• Support servers during services: refilling drinks, clearing plates, and resetting tables
• Maintain cleanliness and organization in dining areas and server stations
• Communicate with the kitchen and serving staff

Volunteer at THE CANCER CENTER (2023-12 – 2024-02)

• Aid the Nurse Director with office work
• Greet patients and develop relationships with them
• Make patients comfortable in the infusion room while receiving their treatment

Volunteer at CENTRAL WAITING AREA (2024-02 – 2025-08)

• Answer incoming calls, respond to inquiries, transfer calls to appropriate departments, and take messages
• Ensure all patient information is handled confidentially and in compliance with HIPAA regulations

Bachelor of Science in Mechanical Engineering – The University of North Carolina at Charlotte (2024 – 2028)