Parts Associate - CARVANA - Trenton, OH
(2025-08)
order parts, identify and record parts needed, and maintain an orderly storage area
- Sourcing and ordering complex automotive parts
- Managing parts returns and general inventory
- Communicating with dealers and suppliers
- Managing reconciliation and recording of payment for parts
Independent Online Reseller - Independent
(2012)
- Provided exceptional customer service by assisting customers in finding the perfect clothing items and accessories
- Built strong relationships with customers, resulting in a high rate of repeat business and positive word-of-mouth referrals
- Assisted in inventory management by conducting regular stock checks, restocking merchandise, and processing returns/exchanges
- Maintained an organized and visually appealing store layout to enhance the shopping experience for customers
- Negotiated pricing terms with clients while maintaining profitability for the company
- Provided exceptional product knowledge and conducted virtual demonstrations to educate customers on features and benefits
- Identified new market opportunities by conducting market research and competitor analysis
- Monitored industry trends and developments to stay up-to-date with changes that may impact sales strategies or target markets
- Resolved customer inquiries promptly via phone calls, emails, or live chat support ensuring high levels of customer satisfaction
- Developed and implemented innovative online marketing strategies to increase brand visibility and drive traffic to the company website
- Demonstrated extensive knowledge of shoe brands, styles, and features to effectively communicate product benefits to customers
- Identified opportunities for upselling or cross-selling products/services to existing customers, resulting in increased revenue per client
Vape Shop Sales Associate - Low Bob's - Connersville, IN
(2023-01 - 2025-01)
- Provided exceptional customer service by assisting customers in selecting the right vaping products based on their preferences and needs
- Demonstrated extensive knowledge of different vape devices, e-liquids, and accessories to effectively educate customers on product features and benefits
- Maintained a clean and organized store environment, ensuring shelves were fully stocked with inventory at all times
- Processed cash and credit card transactions accurately using the point-of-sale (POS) system
- Built strong relationships with customers through friendly interactions, resulting in a high rate of repeat business
- Stayed up-to-date with industry trends and new product releases to provide accurate information to customers
- Assisted in visual merchandising efforts by arranging displays to attract customer attention and promote sales
- Collaborated with team members to achieve monthly sales targets by actively engaging with customers on the shop floor
- Handled customer inquiries, concerns, and complaints professionally, resolving issues promptly to ensure customer satisfaction
- Participated in regular training sessions to enhance product knowledge and improve selling techniques
- Contributed ideas for promotional events or marketing strategies to drive foot traffic into the store
- Performed inventory management tasks such as receiving shipments, conducting stock counts, and replenishing merchandise as needed
- Implemented upselling techniques effectively to increase average transaction value per customer visit
- Assisted in organizing vape tasting events or workshops for customers interested in trying new flavors or devices
- Maintained awareness of local regulations regarding age restrictions for purchasing vaping products
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Managed cash register operations including opening and closing procedures, balancing cash drawer at the end of each shift
- Assisted with inventory management by monitoring stock levels, restocking merchandise as needed
- Handled product returns or exchanges in accordance with company policies
- Trained new cashiers on proper procedures for handling transactions and providing excellent customer service
- Performed accurate price checks using barcode scanners or manual entry when necessary
- Resolved customer complaints or conflicts in a professional manner to ensure customer satisfaction
- Upsold additional products or services to increase sales revenue
- Maintained knowledge of current promotions, discounts, and special offers to inform customers at the point of sale
- Ensured compliance with all cashiering policies and procedures to maintain accuracy and prevent fraud or theft incidents
Seasonal Warehouse Worker/Screen Print Press Operator - Amazon - Erlanger, KY
(2022-09 - 2023-01)
- Operated and maintained screen printing equipment, ensuring consistent quality and production efficiency
- Loaded garments onto the printing press, aligning designs with precision for optimal placement
- Printed designs on various materials such as t-shirts, hoodies, bags, and posters using manual or automatic presses
- Monitored print runs to ensure proper ink coverage and adherence to design specifications
- Performed regular maintenance tasks on equipment including cleaning screens, changing squeegees, and replacing worn parts
- Troubleshot technical issues during the printing process to minimize downtime and maximize productivity
- Managed production schedules to meet deadlines while maintaining high-quality standards
- Implemented quality control measures to identify defects or imperfections in printed products before final delivery
- Maintained a clean work area, maintaining organization of tools, supplies, and finished products
- Developed efficient workflow processes that reduced setup time between different jobs
- Managed the night warehouse operations, overseeing the receiving and sorting of returned products
- Accurately scanned and labeled products using handheld devices to ensure proper inventory tracking
- Supported order fulfillment by accurately picking items from shelves according to customer orders or restocking needs
- Collaborated with supervisors to prioritize tasks based on urgency, ensuring timely completion of assignments during busy periods
- Achieved a record-breaking productivity rate during peak seasons through efficient time management strategies
- Communicated effectively with team members regarding task progress, issues encountered, or additional support required
Photographer - CARVANA - Trenton, OH
(2022-02 - 2022-09)
Photographed incoming vehicles, detailed and prepped incoming vehicles for photographing, located vehicles for processing
- Utilized advanced photography techniques to create visually stunning compositions
- Managed all aspects of photoshoots, including location scouting, lighting setup, and post-processing editing
- Utilized professional-grade equipment to ensure optimal image quality and resolution
- Managed multiple projects simultaneously while maintaining a high level of organization and efficiency
- Performed thorough cleaning and detailing of vehicles, including interior vacuuming, upholstery shampooing, and exterior washing
- Utilized specialized tools and equipment to remove dirt, stains, and grime from vehicle surfaces
- Cleaned windows inside out for a streak-free finish
- Maintained inventory of detailing supplies such as cleaners, polishes, brushes, towels, etc
- Recognized for consistently meeting or exceeding daily productivity targets
- Followed safety protocols when handling chemicals and operating machinery or power tools
- Managed multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
- Developed a checklist system for consistent quality control during the detailing process
- Trained new team members on proper auto detailing techniques ensuring consistency across all staff members
- Maintained an organized work area resulting in improved efficiency during busy periods
- Assisted in the development of standard operating procedures for the auto detailing department
Picker/Packer - Thrive Market - Batesville, IN
(2021-08 - 2022-02)
- Efficiently picked and packed customer orders according to established guidelines and procedures
- Utilized handheld scanners to track inventory movement and ensure proper stock rotation
- Collaborated with team members to meet daily production targets, consistently achieving XX% above target
- Performed quality checks on products to ensure they met company standards before packaging for shipment
- Operated material handling equipment such as forklifts or pallet jacks to transport goods within the warehouse
- Assisted in organizing and maintaining a clean and orderly warehouse environment, promoting workplace safety practices
- Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
- Contributed ideas for process improvement initiatives, resulting in increased efficiency and productivity levels
Picker/Packer - Amazon - Monroe, OH
(2020-02 - 2021-07)
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
- Collaborated with team members to optimize workflow efficiency and meet daily production goals
- Assembled product components using hand tools or machinery as required by job instructions
- Maintained a clean and organized work area to promote safety and productivity
- Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
- Implemented process improvements that reduced order processing time by XX%
- Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately
- Closely followed all safety protocols when handling heavy machinery or working at heights
- Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used
- Maintained compliance with company policies regarding security measures for high-value merchandise
- Collaborated with cross-functional teams (e.g., logistics, purchasing) to coordinate efficient inbound/outbound shipment processes
- Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
- Achieved an average picking rate of XX items per hour, exceeding department standards
- Maintained knowledge of safety regulations and best practices for handling hazardous materials
Resident Services Coordinator - City of Hamilton - Butler County OH - Hamilton, OH
(2019-03 - 2019-12)
Resident services, cleaning homeless camps, residential and business landscaping, environmental services for county wide events, heavy machinery, finalizing work fill orders, concert organizing, concert equipment setup, merchandise sales, vendor experience, stocking
Shift Leader/Cashier - United Dairy Farmers - Hamilton, OH
(2016-06 - 2019-03)
Cash handling, truck, vendor check in, safe deposits, bank runs, inventory, customer service, stocking, cleaning
- Managed and maintained accurate records of incoming and outgoing shipments, ensuring proper documentation and tracking
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs
- Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
- Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands
- Responded to customer inquiries via phone or email promptly and professionally, resolving issues or escalating as necessary
- Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment
- Assisted in training new clerks on company policies, procedures, and systems
- Closely monitored inventory levels to prevent stockouts or overstock situations, optimizing sales opportunities while minimizing waste
