Tykia Lumpkin

Graduate Student | Library & Digital Media

Talent

Lilburn, GwinnettMember since March 9, 2023

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About

I am a graduate student with a Bachelor's degree in Marine Biology with a Minor in Art. I am incredibly passionate about the Arts and Sciences field and am not afraid of traveling or tackling new horizons for I have studied abroad in Germany for a time. I hope my skills and enthusiasm can one day be put to it's fullest use as I pursue my career.

I am currently pursuing my Master's degree at Kennesaw State University in the field of Digital Animation as I wish to live comfortably in my later years in life.

Experience

October 2022 - Current

Patient Care Provider

Peachtree Spine Physicians, Atlanta, GA

40 Hours/Week | $35,360/Year

Clinic check-in and check-out, registration using the system Epic, scheduling patients for appropriate appointments, as well as collect and post payments to patient accounts as needed.
Dispense in-house medications and regularly count and report medication inventories, and educate said patients on medication, procedure, and diagnostic testing protocols for our facility or surgery center.
Receive and forward location mail and invoices to appropriate parties.
Answered patient assistance calls, assessed needs, and offered qualified support.

March 2022 - August 2022

Graduate Admissions Specialist

Kennesaw State University, Kennesaw, GA

40 Hours/Week | $34,452/Year

Managed communication plans within the CRM system and coordinated with office staff on new communication plans and setup, maintenance, additions, and deletions.
Performed document filing, bookkeeping, and faxing for busy student admissions office.
Utilized, maintained, and updated information in student information systems.
Screened office resources account and coordinated the daily workflow to staff per instructions.
Assisted applicants with admissions packets and served as the point of contact throughout the admissions process.

August 2021 - January 2022

Prior Authorization Clerk

Insight Global/MedImpact, Atlanta, GA

40 Hours/Week | $27,840/Year

Data entry in tandem with using the software system of VMware Horizon Client as well as processing all medical documents using MedResponse and MedAccess.
Updated patient records and handled some administrative tasks as directed by the company's virtual medical office and called given physicians and doctors to verify the authenticity of medical documents.
Reviewed documentation for accuracy and assessment of necessity.

October 2018 - May 2021

Student Librarian Assistant

Georgia Southern, Savannah, GA

Handled check-in and check-out process of library books and materials at the circulation desk.
Placed books on proper shelves when returned to circulation.
Answered patron questions in-person or by phone regarding library services and resources. And answered questions from patrons and helped to find desired materials.
Stayed up to date on library policies and procedures to smoothly enforce standards.