Tyler K

Worked with UPS Worldship and SAGE to send out domestic & international packages Communicated with various vendors, brokers, and freight companies Processed returned merchandise and authorized refunds on any damaged items

Shipping & Receiving Associate - Fogco - 600 S 56th St Suite #9, Chandler AZ 85226

(2025-07 - 2026-06)

• Worked with UPS Worldship and SAGE to send out domestic & international packages
• Communicated with various vendors, brokers, and freight companies
• Processed returned merchandise and authorized refunds on any damaged items
• Frequent use of forklift

Inventory Control Specialist ll - Qurate Retail Group - 17315 West MC 85, Goodyear AZ, 85338

(2023-01 - 2025-07)

• Completed various tasks with RF scanner, including creating cases in our inventory once the product has been received, and locking and unlocking various locations throughout the warehouse
• Certified on almost all equipment including the stock picker, forklift, and reach truck
• Frequent use of PKMS system to control where inventory is located, and if needed the ability to move product to different locations
• Conducted weekly inventory counts to make sure products are accurate in the system

Registration Specialist ll - Carvana - 300 E Rio Salado Pkwy, Tempe AZ, 85281

(2021-11 - 2022-12)

• Reviewed customer paperwork for accuracy before sending to vendors for processing
• Continuous interaction & communication with team members across various lines of the business
• Displayed a high level of attention to detail, while utilizing internal tools to ensure our customers registration is completed and submitted in a timely manner

Produce Clerk - Safeway - 810 E Glendale Ave, Phoenix AZ, 85020

(2020-10 - 2021-11)

• Maintained cleanliness of various areas in the store
• Assisted customers with any questions they had about where items are located
• Used electric and manual pallet jacks to pull items from shelves and stacking various inventory on pallets

Guest Services Representative - Extended Stay America - 2165 W 15th St, Tempe, AZ 85281

(2020-03 - 2020-06)

• Proven ability to process check-ins, administer keys, and execute departures
• Handled all guest requests including, sorting mail, renewing sheets and linen, noise complaints, and delivering dishware when requested
• Consistently looked for new sales opportunities, including collecting guest employer information, for future sales and promotions for their employees

Helpdesk Analyst l - Artech LLC - 4646 E Van Buren St, Phoenix AZ, 85008

(2017-12 - 2019-07)

• Provided inbound telephone support to internal company-based employees with a variety of different systems
• Daily use of Active Directory, Distribution group lookups, password reset and unlocks with AD, as well as other SSO based systems
• Displayed extensive working knowledge dealing with Microsoft Office, Outlook 2016, and Office 365

Service Desk Representative - Insight - 6820 S. Harl Ave, Tempe, AZ 85283

(2017-05 - 2017-10)

• Performed duties as a level one Cloud Service Provider, supporting both inbound and outbound calls
• Provided support to system administrators, and various other higher-level IT clients with solutions to multiple types of issues and errors regarding MS Office and Office 365
• Granted privileges to sign in as a global admin inside Office 365 administrative portal to help different companies who buy domains with exchange issues, email issues, or even running message traces

Helpdesk Analyst l - Circle K Corporate Office - 1130 W Warner Rd, Tempe, AZ 85284-2816

(2017-02 - 2017-05)

• Worked 50-70 inbound calls a day, while monitoring and creating tickets via email
• Helped customers with various tasks including, analyzing variances in paperwork having to do with their inventory items & pricing not showing up correctly
• Troubleshot a variety of point-of-sale related issues dealing with store's registers, pin-pads, & hand-held scanner devices

Technical Service Specialist l - Wells Fargo Bank Inc (Contractor) - 2600 S Price Rd, Chandler, AZ 85282

(2015-09 - 2017-02)

• Handled high volume inbound/outbound tech support calls
• Proficient in utilizing, understanding, and supporting the hardware and software provided
• Remote assistance, screen share, software troubleshooting

Server - Uncle Bears - Chandler, AZ

(2012-07 - 2015-08)

• Responsible for managing cash and credit/debit cards using the POS system
• Served customers, directly handling all needs and creating a pleasurable dining experience

Associate in Applied Science (AAS) - Information Technology - Chandler – Gilbert Community College (2015-05)

Associate in Applied Science (AAS) - Networking Technology: Cisco - Chandler – Gilbert Community College