Shipping & Receiving Associate - Fogco - 600 S 56th St Suite #9, Chandler AZ 85226
(2025-07 - 2026-06)
- Worked with UPS Worldship and SAGE to send out domestic & international packages
- Communicated with various vendors, brokers, and freight companies
- Processed returned merchandise and authorized refunds on any damaged items
- Frequent use of forklift
Inventory Control Specialist ll - Qurate Retail Group - 17315 West MC 85, Goodyear AZ, 85338
(2023-01 - 2025-07)
- Completed various tasks with RF scanner, including creating cases in our inventory once the product has been received, and locking and unlocking various locations throughout the warehouse
- Certified on almost all equipment including the stock picker, forklift, and reach truck
- Frequent use of PKMS system to control where inventory is located, and if needed the ability to move product to different locations
- Conducted weekly inventory counts to make sure products are accurate in the system
Registration Specialist ll - Carvana - 300 E Rio Salado Pkwy, Tempe AZ, 85281
(2021-11 - 2022-12)
- Reviewed customer paperwork for accuracy before sending to vendors for processing
- Continuous interaction & communication with team members across various lines of the business
- Displayed a high level of attention to detail, while utilizing internal tools to ensure our customers registration is completed and submitted in a timely manner
Produce Clerk - Safeway - 810 E Glendale Ave, Phoenix AZ, 85020
(2020-10 - 2021-11)
- Maintained cleanliness of various areas in the store
- Assisted customers with any questions they had about where items are located
- Used electric and manual pallet jacks to pull items from shelves and stacking various inventory on pallets
Guest Services Representative - Extended Stay America - 2165 W 15th St, Tempe, AZ 85281
(2020-03 - 2020-06)
- Proven ability to process check-ins, administer keys, and execute departures
- Handled all guest requests including, sorting mail, renewing sheets and linen, noise complaints, and delivering dishware when requested
- Consistently looked for new sales opportunities, including collecting guest employer information, for future sales and promotions for their employees
Helpdesk Analyst l - Artech LLC - 4646 E Van Buren St, Phoenix AZ, 85008
(2017-12 - 2019-07)
- Provided inbound telephone support to internal company-based employees with a variety of different systems
- Daily use of Active Directory, Distribution group lookups, password reset and unlocks with AD, as well as other SSO based systems
- Displayed extensive working knowledge dealing with Microsoft Office, Outlook 2016, and Office 365
Service Desk Representative - Insight - 6820 S. Harl Ave, Tempe, AZ 85283
(2017-05 - 2017-10)
- Performed duties as a level one Cloud Service Provider, supporting both inbound and outbound calls
- Provided support to system administrators, and various other higher-level IT clients with solutions to multiple types of issues and errors regarding MS Office and Office 365
- Granted privileges to sign in as a global admin inside Office 365 administrative portal to help different companies who buy domains with exchange issues, email issues, or even running message traces
Helpdesk Analyst l - Circle K Corporate Office - 1130 W Warner Rd, Tempe, AZ 85284-2816
(2017-02 - 2017-05)
- Worked 50-70 inbound calls a day, while monitoring and creating tickets via email
- Helped customers with various tasks including, analyzing variances in paperwork having to do with their inventory items & pricing not showing up correctly
- Troubleshot a variety of point-of-sale related issues dealing with store's registers, pin-pads, & hand-held scanner devices
Technical Service Specialist l - Wells Fargo Bank Inc (Contractor) - 2600 S Price Rd, Chandler, AZ 85282
(2015-09 - 2017-02)
- Handled high volume inbound/outbound tech support calls
- Proficient in utilizing, understanding, and supporting the hardware and software provided
- Remote assistance, screen share, software troubleshooting
Server - Uncle Bears - Chandler, AZ
(2012-07 - 2015-08)
- Responsible for managing cash and credit/debit cards using the POS system
- Served customers, directly handling all needs and creating a pleasurable dining experience
