Tyra Watson

Dynamic Senior Director and Licensed Funeral Director with over 8 years of comprehensive experience in the funeral service industry. Expert in staff training, funeral arrangements, and community outreach, enhancing organizational visibility. Successfully organized multiple events and workshops, strengthening community ties and supporting aftercare initiatives.

Leveraging extensive background in health science and client support to deliver compassionate care, poised to significantly contribute to any organization's mission.

Senior Director/Licensed Funeral Director and Embalmer- Illinois - Southwest Funeral Home and Cremation

• Executed removals from facilities and homes, orchestrated arrangement conferences, and finalized contracts.
• Facilitated funerals, meticulously prepared remains for services in the prep room, and conducted staff training (Administration/Morgue).
• Led staff meetings, filed death certificates, and coordinated directly with the crematory.
• Organized community events related to the firm, and served as a panelist for 'End of Life' workshops and symposiums, overseeing our Aftercare programs, including preneed and grief support.

CEO/Life Insurance Agent - Life Plan Solutions, Inc

Developed life insurance policies (traditional and preneed/final expense) while supervising a team of agents and providing training to ensure their continuous education and ability to effectively assist families.

Clinical Support Specialist - Magnolia Medical Technologies

• Traveled to hospitals providing on-site, short-term clinical training and support to nursing staff in emergency rooms regarding devices for blood collection, aimed at reducing/eliminating blood culture contamination, while collaborating with laboratory personnel on results correlation and outcomes.

Examiner/Field Tech (Phlebotomist/Team Lead)

• Conducted diagnostic testing for corporate screenings, including blood collection via venipuncture and capillary sticks.
• Performed point-of-care testing (POCT) as ordered, processed specimens for lab testing, and ran controls on laboratory equipment. Managed a team, ensured quality control, and resolved issues while providing patient education.
• Conducted periodic skill evaluations and training sessions to assess examiners and technicians for appropriate placements; performed paramedical exams for insurance companies, including blood, urine, mucossal collections, and EKGs, while handling billing and diagnostic testing collection for research study participants.

Operations Supervisor - Grifols - Biomat Chicago

Demonstrated expert-level skills as a specialist, cross-trained and fully proficient in all operational areas, including phlebotomy and donor and plasma processing. Worked throughout the facility as needed, serving as a resource and designated trainer.

Field Reviewer

• Performed chart reviews for various companies as a chart reviewer, conducting audits both remotely and on-site for HEDIS and risk adjustments related to Medicare and Medicare Advantage plans.

Phlebotomy/EKG Instructor - Samland Institute of Allied Health

Instructed students pursuing careers in phlebotomy, EKG, and medical billing and coding by implementing curriculum and providing clinical and theoretical education, including healthcare provider CPR and first aid training.

Instructor - Northwestern Business College

Educated students in the HIT and Health Sciences departments, focusing on medical billing and coding, EKG technology, and phlebotomy, incorporating practical computer and clinical lab experiences.

Instructor - Olympia College

Taught entry-level medical assisting, medical administrative practices, and medical billing and coding, implementing curricula in clinical and theoretical settings, including medical software programs and CPR/first aid training.

Examiner - A.P.P.S Paramedical Service

• Traveled to various locations to conduct paramedical exams, managing specimen collection and processing responsibilities.

Paramedical Examiner - E.M.S.I

• Traveled to various homes and offices to perform paramedical exams, including the collection of specimens.

M.A - Access Community Health Network

• Provided clinical and administrative assistance to physicians as a medical assistant (M.A).

Phlebotomist - Lifescan Laboratory

• Traveled to various nursing and mental health facilities to perform specimen collection (blood, urine), EKGs, and processing of specimens.

AAS - Mortuary Science - Malcolm X College (2017 - 2020)

BS - Health Science - Chicago State University (2003 - 2008)

Diploma - Medical Assisting - Kee Business College (1996 - 1997)