Tyron Grose, Jr.

Seeking to secure a role as a professional electrician or apprentice/ HVAC tech or apprentice in a company where I can showcase my unique perspectives and skills to boost a company's customer retention.

Electrical Assembly - Stewart & Stevenson Manufacturing - Houston, Texas

(2026-06 - 2026-09)

• Assembled electrical components and systems for generator enclosures designed for data center applications.
• Performed electrical assembly work while following project specifications and safety procedures.

Fire Alarm Installation Helper - Wilson Fire - Houston, Texas

(2026-04 - 2026-06)

• Assisted the foreman with running cable and installing fire alarm systems and wiring in new construction buildings.

Motor Transport Operator - U.S. Army Texas National Guard - Killeen, Texas

(2016-05 - 2023-05)

• Identify, correct, and report all vehicle deficiencies.
• Manage loading, unloading, and the safety of personnel being transported

Team Member - Whataburger - Austin, Texas

(2016-03 - 2020-10)

• Delivered excellent customer service
• Prepared food to quality standards
• Worked collaboratively with the team for smooth operations and efficient order delivery

Spectrum Residential Video Repair - Charter Communications - Austin, Texas

(2020-10 - 2021-07)

• Provide effortless customer support with cable service and customer self-install
• Build rapport with customers over the phone while addressing technical inquiries and fixing their service issues

Spectrum Residential Retention Agent - Charter Communications - Austin, Texas

(2021-07 - 2022-04)

• Provided exceptional service by promoting our campaigns and savings plans to customers all over the country

Customer Care Associate - Asurion - Houston, Texas

(2022-11 - 2023-05)

• Built authentic relationships with customers, managed one-on-one conversations via chats, emails, and over the phone, while getting to know each customer's specific needs

On-Duty Manager/ Driver - Tiff's Treats - Houston, Texas

(2023-10 - 2025-09)

• Led a team and ensured smooth operation
• Assigned, oversaw, trained, and evaluated the work of 3-6 employees during ODM shifts
• Complete opening/closing procedures, daily paperwork, and inventory checks

Diploma - Electrical Application - Tulsa Welding School & Technology Center (2026-05)

Diploma - Refrigeration Technologies - Tulsa Welding School & Technology Center (2026-09)

Distinguished High School Diploma - Jack Yates Sr. High School (2015-05)