Ulianys Perez
A Student Going To Community College
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About
Bilingual and highly motivated customer service professional with strong skills in patience, empathy, and time management. Experienced in retail operations, cashiering, and educational support, with a proven ability to maintain accuracy, organization, and a positive attitude in fast-paced environments. Currently pursuing an Associate Degree in Health Services Management and multiple excellence awards.
Recognized for reliability, strong work ethic, and commitment to creating welcoming, customer-focused spaces.
Experience
Stocker at DD's Discount (2025-11 – 2026-01)
Stocked and organized merchandise in retail environment
- Answered customer questions and provided detailed product information.
- Unloaded, sorted, and stocked merchandise according to store layout and product placement.
- Stocked shelves to match planogram images and instructions.
Cashier at Joshua Maroney (2023-03 – 2025-06)
Processed transactions and maintained customer satisfaction in retail setting
- Maintained high levels of customer satisfaction through friendly and attentive service.
- Processed transactions efficiently, ensuring accurate handling of cash and electronic payments.
- Restocked and organized merchandise in front lanes.
Teacher Assistant at Joshua Maroney (2023-03 – 2025-06)
Supported classroom management and student learning
- Supported classroom management by reinforcing behavioral expectations and routines.
- Adapted educational resources to meet diverse student learning needs.
- Facilitated small group activities to enhance student engagement and understanding.
Education
High School Diploma in General Education – The LINC (2021-09 – 2025-06)
Associate of Arts in Health Services Management – Community College of Philadelphia (2025-08)
