Ulianys Perez

Bilingual and highly motivated customer service professional with strong skills in patience, empathy, and time management. Experienced in retail operations, cashiering, and educational support, with a proven ability to maintain accuracy, organization, and a positive attitude in fast-paced environments. Currently pursuing an Associate Degree in Health Services Management and multiple excellence awards.

Recognized for reliability, strong work ethic, and commitment to creating welcoming, customer-focused spaces.

Stocker at DD's Discount (2025-11 – 2026-01)

Stocked and organized merchandise in retail environment

• Answered customer questions and provided detailed product information.
• Unloaded, sorted, and stocked merchandise according to store layout and product placement.
• Stocked shelves to match planogram images and instructions.

Cashier at Joshua Maroney (2023-03 – 2025-06)

Processed transactions and maintained customer satisfaction in retail setting

• Maintained high levels of customer satisfaction through friendly and attentive service.
• Processed transactions efficiently, ensuring accurate handling of cash and electronic payments.
• Restocked and organized merchandise in front lanes.

Teacher Assistant at Joshua Maroney (2023-03 – 2025-06)

Supported classroom management and student learning

• Supported classroom management by reinforcing behavioral expectations and routines.
• Adapted educational resources to meet diverse student learning needs.
• Facilitated small group activities to enhance student engagement and understanding.

High School Diploma in General Education – The LINC (2021-09 – 2025-06)

Associate of Arts in Health Services Management – Community College of Philadelphia (2025-08)