Ulises Aguilar

Detail-oriented professional with 3 years of analytical experience and 7 years of customer-service and administrative support, currently completing a bachelor's in healthcare administration. Skilled in scheduling, data accuracy, insurance verification, and maintaining confidentiality in fast-paced environments. Known for a friendly, professional demeanor and strong multitasking abilities. Seeking to bring excellent communication and organizational skills to a growing medical office.

INTELLIGENCE ANALYST - U.S ARMY

(2021-01 - 2023-09)

• Analyzed sensitive information with a high degree of accuracy and confidentiality.
• Produced clear, structured reports and maintained organized documentation systems.
• Verified data from multiple sources — directly applicable to insurance and patient-data verification.
• Managed competing priorities in a fast-paced environment while meeting strict deadlines.

BAKERY CLERK - KROGER CO.

(2019-01)

• Delivered friendly, professional customer service to high-volume foot traffic.
• Maintain accurate inventory and organized workspaces to support smooth operations.
• Managed phone and in-person customer inquiries with patience and clarity.
• Ensured compliance with safety and quality standards through consistent attention to detail.

Bachelor of Science - Healthcare Administration - SAM HOUSTON STATE UNIVERSITY HUNTSVILLE, TX