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Results-driven Software QA Automation Engineer with over 6 years of combined experience in manual and automated testing across web, mobile, and client/server applications. Proficient in designing and implementing robust automation frameworks using Selenium WebDriver, Java, TestNG, Cucumber (BDD), and POM design pattern, with hands-on expertise in CI/CD integration through Jenkins and Maven for continuous regression testing and early defect detection. Demonstrated success in leading QA efforts across diverse domains including Gaming, Audio Technology, Mobile Banking, Travel, and Airline industries, reliably shipping high-quality releases within Agile/Scrum environments.

Adept at building data-driven and keyword-driven test frameworks, performing cross-browser and cross-platform testing, and partnering with multidisciplinary engineering teams to ensure thorough test coverage and product excellence.

Permanent

Resident authorized to work for any employer in the United States without sponsorship. Currently going through an AI-powered automation testing course designed to master modern web test automation enhanced with Generative AI-driven testing techniques. Also working on real time projects to strengthen technical skills, system thinking and problem-solving abilities.

QA Engineer / Analyst - Tech Mahindra - Mountain View, CA

(2013-01 - 2015-08)

Project: Google Play Games App & Real-time Multiplayer | Industry: Online & Mobile Gaming | Environment: Unix, Android, iOS | Tools: Bugzilla, ADB

• Crafted and ran detailed test plans and automation scripts for the Google Play Games app and Real-time Multiplayer platform, spanning 50+ mobile and tablet device variants.
• Streamlined regression testing for core app features, cutting manual cycles by 40% and boosting release velocity for bi-weekly sprint deployments.
• Drove end-to-end UI automation of the Play Games app verifying game achievements, leaderboards, and social features.
• Investigated ADB logs to isolate and reproduce issues, working directly with Google developers to speed up bug resolution and shorten average turnaround time.
• Conducted both automated and manual tests for connectivity, push notifications, service-level adherence, and real-time multiplayer functionality under varying network conditions.
• Validated real-time multiplayer gaming APIs by performing integration testing with live game applications published on the Google Play Store, ensuring seamless player-matching and session management.
• Liaised with developers, product managers, and UX designers to deliver actionable test insights and refine product features throughout successive Agile sprints.

QA Engineer - Audience Inc - Mountain View, CA

(2012-05 - 2013-01)

Project: earSmart Audio Processor Platform | Industry: Audio Technology | Environment: Linux, Android | Tools: Bugzilla, Audition, ADB Shell

• Built automation scripts to verify earSmart application functionality on a range of Android-powered mobile devices and tablets.
• Designed functional verification suites for earSmart audio processor chip integration on Android, upholding signal processing accuracy and audio quality benchmarks.
• Accelerated UI testing of the earSmart application trimming manual effort by 35% and expanding coverage of critical audio processing features.
• Executed impact analysis for earSmart chip integration with WiFi, Bluetooth, and sensor modules, applying scripted tests to confirm hardware-software interoperability.
• Diagnosed complex system-level issues and spearheaded troubleshooting, configuring and sustaining hardware and software lab environments for uninterrupted automated testing.
• Compiled system performance documentation and automated reporting workflows, enabling evaluation, trend analysis, and executive review of quality metrics.
• Trained and supported marketing teams with live customer demonstrations, ensuring product quality and reliability through automated pre-demo validation scripts and sanity test execution.

QA Engineer - MShift.com - Fremont, CA

(2011-08 - 2012-04)

Project: Mobile Banking Solutions | Industry: Mobile Banking | Environment: Android, iPhone, Blackberry | Tools: Jira

• Interpreted Business Requirements Documents (BRD) and scripted test scenarios for mobile banking apps on Android, iPhone, and Blackberry.
• Constructed regression suites safeguarding application integrity and transaction accuracy across numerous mobile OS versions and device form factors.
• Standardized compatibility testing across 20+ device profiles, delivering a consistent user experience and pixel-accurate UI rendering for banking workflows and account management.
• Ran daily functional, UI, and regression checks to validate banking transaction flows including fund transfers, bill payments, and balance inquiries.
• Carried out defect analysis and verification activities, tracking bugs from identification through resolution in Jira.
• Collaborated with R&D, Client Support, and development teams within Agile sprints to debug and resolve UI and functionality issues, reducing defect leakage to production by 25%.
• Published test progress and defect status dashboards, offering project leads and stakeholders real-time insight into quality metrics and release readiness.

Test Engineer / Analyst - CNS Ltd. - Mumbai, India

(2007-07 - 2009-08)

Project: Web Based Travel Redressal System | Industry: Airline & Travel | Environment: Java, Windows | Tools: QTP, JIRA, LoadRunner, Selenium

• Reviewed system requirements and formulated test plans, scripts, and scenarios for the Customer Redressal System using QuickTest Pro (QTP) and Selenium WebDriver.
• Drove functional and regression testing through QTP, reaching 80% automation coverage on critical test paths and lowering manual effort across successive releases.
• Harnessed LoadRunner to design and run load, stress, and performance scripts, uncovering system bottlenecks and confirming application stability under 500+ concurrent users.
• Authored and ran back-end database validation scripts using SQL queries, verifying data integrity across application tiers and confirming transactional consistency.
• Managed the full defect lifecycle in JIRA, logging, tracking, prioritizing, and assisting developers with defect resolution across multiple build cycles and sprint iterations.
• Surfaced business-critical issues during System Integration Testing (SIT), reducing required UAT cycles by 30% and fast-tracking production deployment timelines.
• Delivered thorough test reports covering progress, coverage metrics, and defect summaries while maintaining all documentation in SharePoint for team-wide access.

Bachelor of Commerce - B. Com (2007)