V Stibbards

I have worked for over a decade in tourism and hospitality, while also focusing on brand immersion. My experience includes time at Starbucks Headquarters in Seattle, helping open the Denver Meow Wolf, and supervising multiple restaurants in Cherry Creek inside The Clayton Hotel. Throughout my 14 years across many sides of the industry, I have demonstrated key skills and strengths that are critical for guest satisfaction, such as effective communication, leadership, performance improvement, and detailed organization.

My academic background in Interior Design, and theater, further compliment my practical skills, providing a solid foundation in creating appealing and functional environments. My time helping open the Denver Meow Wolf made me especially adept at representing brand ideals and delivering engaging presentations to diverse audiences. I also possess excellent inter-departmental skills and thrive with taking on new challenges.

My passion is people, and whatever it takes to surpass expectations is what you'll find me doing most days.

Shift Supervisor at Exhibition Hub-Bubble Planet-Titanic Exhibit (2025-01 – Present)

• Managing staff, recording breaks and absences
• Restocking retail and concessions
• Safe money handling – deposits
• Ensuring cleanliness and guests satisfaction

Flex Supervisor at The Clayton Hotel and Members Club (2024-01 – 2024-12)

• Assisting with opening tasks, brewing coffee, checking things are prepped for the shift
• Checking schedule and events for the day
• Managing staff, recording breaks and absences
• Inspecting the order
• Creating new drink flavor combinations to recommend to guests
• Discussing pastries ideas with the pastry chef and changing according the season/pars
• Updating the team on what we are out of/unable to make
• Filling out reports/comps/discounts on food
• Restocking both restaurant and office orders
• Assisting with breaks
• Attending meetings and taking notes to share with the department
• Table touches with guests to ensure quality service
• Guest recovery/5th meatball moments
• Assisting with closing tasks, cleaning and restocking for the next shift
• End of shift and End of day reports

Creative Operator and Wardrobe Assistant at Meow Wolf (2021-01 – 2024-12)

Creative Operator: Welcoming guests, Creative and informative performance-based activities, Informing guests where to find lavatories, Self-managing breaks according to the schedule, Emphasizing the narrative behind the art of the exhibit, Improvising comedic bits, Ensuring guests are both informed and delighted, Directing guests to the memory decontamination spa, Finding new ways to help Convergence station run more efficiently.

Wardrobe Assistant: Choosing and preparing costumes and props for the next shift, Ironing, Sanitizing, Washing and drying costumes and jackets worn that day, Repairing and cleaning props, Delivering and retrieving fresh aprons and jackets for multiple departments

Brand Ambassador – Home Department at H&M (2019-01 – 2021-12)

• Collecting, folding, and running clothes to designated departments
• Collaborating with fellow ambassadors to organize, clean, and display the H&M aesthetic
• Effectively used POS systems and Inventory management systems
• Helping set up new displays in the home department
• Working stock shifts setting up the store hours before customers arrived

Shift Supervisor at Starbucks (2013-01 – 2019-12)

• Greeting every customer
• Managing a staff of 3--10 and recording breaks/absences
• Speaking with patrons to ensure satisfaction with drinks\food\service
• Ensuring the cleanliness of the equipment and facility
• Responding to complaints and making the moment right
• Prepping coffee for 30-100 people per hour
• Ordering daily to replenish store supplies
• Safe money handling for receiving change orders and daily deposits
• Applied security, safety and loss prevention strategies
• Delivered successful training to more than 10 employees during 5 years
• Effectively managed communication between management and staff to enhance collaboration and efficiency
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
• Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with opportunities for improvement

Barista – Server at Jewel Box Café (2019-01 – 2019-12)

• Made Bubble tea, crepes, Bahn me sandwiches, and coffee with latte art
• Controlled line and crowd with quick, efficient service
• Recommended products based on understanding of individual customer needs and preferences
• Trained new team members with positive reinforcement and respectful, encouraging coaching
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment
• Operated and Maintained espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment

Design Applicator at JHD Designs (2014-01 – 2016-12)

• Arranging event spaces with seasonal and themed décor
• Wedding décor including arranging flowers and all other décor for ceremonies and receptions
• Large scale instalments of Christmas décor for hospitals and churches
• Candy tables
• Themed flower arrangements

High School – Homeschooled

Interior Design – Northern Virginia Community College

Theatre Leadership – MSU