Valeria Suarez

Vibrant employee efficacious at anticipating and assisting customer's needs. Demonstrative, prompt and enthusiastic employee, offering 6 years of experience, commended for multitasking abilities and providing great service to customers on a daily basis.

Imelda's Fashion (Flea Market) - 2540 Rosemead Blvd, South El Monte, CA 91733

(2015-08 - 2018-12)

• In charge of setting up and taking down the tent post
• Welcomed customers
• Displaying latest fashion items
• Set up mannequins
• Notifying customers of sales and specials
• Maintaining the tent post organized
• Stocked and reloaded merchandise

Chipotle - 8888 Whittier Blvd, Pico Rivera, CA 90660

(2019-10 - 2020-07)

• Closing the line (cleaning the front)
• Cashier (offering customers chips and drinks)
• Start food item for the customer
• Make chips and taco shells
• Set up "mise en place" meaning putting everything in its place before peak hour, stocking up supplies (portion cups, bowls and lids)
• Listen to the guest and ensure they get exactly what they want and repeat guests order
• Rotates to open food
• Pull guests down the line by asking questions
• Make the online orders
• Clean steam tables, sinks, and fryer

Shift Leader - Yoshinoya - 1479 N Montebello Blvd Montebello, CA 90640

(2020-04 - 2023-01)

• Provide positive customer service with courteous service
• Take orders and offer bundles (drink and a side)
• Register sales on cash register by ringing up orders and totaling customer's purchase
• Managed coupons, refunds, and cash drops
• Balance cash drawers by counting before and after shift
• Resolves customer concerns and answers questions
• Pack orders (provide napkins and utensils)
• Restock utensils, condiments, and srirachas
• Ensure restaurant is clean and presentable
• Ensure items are restocked before rush
• Help out cook and cashier when there's a rush
• Supervise daily operations when General Manager is absent
• Arrange to have shifts covered

Shift Leader - Chick Fil A - 18605 Gridley Rd Cerritos, CA 90703

(2023-04 - 2026-02)

• Led daily shift operations in a high-volume, fast paced restaurant environment
• Supervised and supported team members to ensure excellent food quality
• Trained new employees on company procedures food safety standards
• Maintained cleanliness and compliance with food safety and sanitation regulations
• Ensured food quality, accuracy of orders, and timely service
• Monitor food waste, ensure proper FIFO rotation of food products
• Be knowledgeable of labor and food costs
• Hold team accountable to daily expectations

San Gabriel High School (2015-08 - 2019-05)