Valine de Oliveira, PharmD

Bilingual PharmD with 15+ years of experience across remote PBM operations, retail pharmacy leadership, clinical services, medication therapy management, and health insurance navigation. Recognized for strong communication, complex case resolution, and building trust with patients, providers, and cross-functional teams. Seeking remote opportunities in health insurance, population health, Medicare, and clinical operations.

Pharmacist - Amergis / STGi (ICE Health Services)

(2019-10)

• Provide pharmacist services in a correctional healthcare setting, including medication verification, order review, and patient safety monitoring.
• Collaborate with physicians, nurses, and interdisciplinary teams to optimize medication therapy and resolve medication-related issues.
• Ensure compliance with federal, state, and institutional regulations.
• Manage inventory, vaccine handling, and controlled substances.
• Document interventions and maintain accurate clinical records.

Bilingual Pharmacist - Elevance Health / CarelonRx - Remote

(2024-05 - 2026-04)

• Supported members, providers, and internal teams through phone, chat, and front-end pharmacy service channels in a remote PBM environment.
• Performed medication reviews, escalated complex cases, and maintained HIPAA compliance.

Pharmacist - BCforward - Remote

(2024-02 - 2024-05)

• Provided temporary pharmacist support for PBM operations, prescription review, member support, and issue resolution.

Pharmacy Manager / Staff Pharmacist / PRN Pharmacist - CVS Health

(2009-05 - 2024-05)

• Led high-volume retail pharmacy operations, delivered immunizations and MTM services, and resolved patient, prescriber, and insurance issues.

Pharmacy Intern - Walmart

(2006-08 - 2009-05)

• Supported pharmacists with prescription processing, dispensing, patient education, and insurance billing workflows.

Doctor of Pharmacy - Pharmacy - The University of Texas at Austin (2009)

Texas Tech University Health Sciences Center (2005 - 2006)