Vamshi Ravula

Data Center Technician with 4+ years deploying, repairing, and sustaining GPU compute, storage, and network infrastructure in 24/7 mission-critical facilities. Take servers from pallet to production — rack and rail, power and cabling, firmware and OS, burn-in and turn-up — then keep them alive through component-level break/fix and Layer 1–3 fault isolation. Comfortable at the fiber plant scale these builds demand: MPO/LC patching, optic swaps, contamination control, and link certification across thousands of terminations.

Known for working clean, documenting precisely, and staying calm on P1 escalations at 3 a.m.

Data Center Technician - DataBank Holdings, Ltd. - Red Oak, TX

(2025-03 - 2026-06)

GPU / high-density colocation campus · 24x7 shift and on-call rotation

• Sustained 99.9%+ uptime across GPU-based compute infrastructure by isolating hardware, network, and system faults during floor rounds and monitoring alerts — often before customers noticed degradation.
• Installed, racked, and cabled enterprise GPU servers, storage platforms, and network gear, verifying rail alignment, weight distribution, airflow integrity, and balanced A/B power feeds before every turn-up.
• Performed component-level break/fix on GPU nodes — GPUs, NICs, PSUs, DIMMs, and storage drives — returning systems to production with minimal impact to surrounding cluster capacity.
• Executed firmware and BIOS upgrades, Linux OS installs and rebuilds, and post-deployment validation testing across new builds and RMA replacement hardware.
• Built and remediated high-density fiber and copper plant, including MPO/LC patching, structured labeling, contamination inspection, connector cleaning, and end-to-end link verification.
• Supported Cisco IOS and Juniper JunOS switching with port validation, optic swaps, configuration checks, and Layer 1–3 connectivity troubleshooting alongside network engineering.
• Monitored power, cooling, and environmental systems across the floor, escalating PDU load imbalance and thermal drift before either threatened availability.
• Owned P1/P2 incident response and on-call escalations end to end, delivering root cause analysis and meeting SLA commitments through ServiceNow and Jira.
• Automated server health checks, log collection, and inventory reporting in Bash and Python, cutting repetitive manual effort on daily rounds and audits.
• Executed rack migrations and decommissions including secure drive sanitization and e-waste handling, keeping CMDB/DCIM records and asset inventory accurate throughout.

Data Center Technician, Break/Fix - NTT Global Data Centers - Richmond, VA

(2024-02 - 2025-03)

• Performed daily hardware diagnostics and break/fix across the floor — line card replacements, SFP/QSFP swaps, ToR switch validation, and fiber patching — against a live ticket queue.
• Restored failed optical links through transceiver validation, contamination inspection, and connector cleaning with specialized optical tooling.
• Isolated link failures, error rates, and latency issues by analyzing switch CLI logs and interface counters, escalating with documented evidence rather than guesswork.
• Automated log collection and system health checks with Bash scripting, reducing diagnostic time on recurring ticket types.
• Managed RMA processing and inventory tracking, keeping asset lifecycle records accurate and minimizing downtime spent waiting on spares.
• Provisioned and rebuilt systems using WinPE and PXE-based Linux deployments while maintaining SOPs, work documentation, and full ServiceNow ticket lifecycle compliance.
• Applied ESD grounding and clean-handling procedures on every component touch and completed QC checks before returning systems to production.

IT Infrastructure Technician - Wipro - India

(2021-01 - 2022-05)

• Managed hardware replacement cycles, rack unit tracking, and power layout validation to protect capacity headroom and equipment reliability.
• Performed VLAN validation and Layer 2/Layer 3 troubleshooting, resolving connectivity and segmentation issues across production racks.
• Built and deployed PXE-based configurations for large-scale Linux provisioning, improving turnaround on new server deployments.
• Executed structured fiber and copper cabling — installation, routing, labeling, and end-to-end link verification against rack elevations.
• Supported Hyper-V virtual machine deployments backing virtualization and infrastructure scale-out.
• Drove RMA workflows, failure analysis, and reporting, ensuring timely resolution and accurate asset lifecycle records.

Master of Science - Computer Science - Wilmington University (2024)

Bachelor of Technology - Computer Science Engineering - Vaagdevi College of Engineering (2021)