Vandana Chadha

Student services and educational administration professional with 18+ years of experience supporting students, families, and staff through enrollment, outreach, orientations, workshops, events, and confidential records management. Skilled in student communication, data tracking, program coordination, and connecting individuals to academic, career, and community resources. Proficient in Microsoft Office, Google Workspace, CRM tools, and student-information systems; fluent in English, Hindi and Punjabi.

Office Administrator - Stratford Elementary, Spring Education Group - Dublin, CA

(2023-01 - 2026-12)

• Served as a primary point of contact for more than 500 students, families, faculty, and staff, providing timely information, process guidance, and follow-up support in a high-volume school office.
• Maintained accurate and confidential student records, enrollment documentation, and electronic files; ensured data was current, complete, and readily available for administrative review.
• Coordinated annual onboarding and offboarding processes for more than 120 students and faculty, including documentation, timelines, communications, system updates, and follow-up actions.
• Assisted families with enrollment-related questions, forms, schedules, school procedures, and connections to appropriate school resources.
• Organized orientations, meetings, parent communications, school events, and staff activities; managed calendars and adjusted logistics to meet changing operational needs.
• Entered, reviewed, verified, and corrected enrollment and record-system data to support accuracy, compliance, and efficient program operations.
• Created and maintained Excel and Google Sheets trackers for enrollment, timelines, tasks, and administrative reporting.
• Collaborated with school leadership, teachers, and support staff to resolve issues, respond to family needs, and support a positive school experience.
• Prepared correspondence, reports, schedules, informational materials, and office documents using Google Workspace and Microsoft Office tools.

Centre Head – Operations & Enrollment Management - Universal Group of Education - Various Educational Institutions, India

(2009-01 - 2023-12)

• Managed admissions, enrollment, and student-support operations for more than 1,000 families across three educational centers.
• Served as a central resource for students, parents, and internal teams by explaining enrollment processes, timelines, documentation requirements, and available educational services.
• Led student and staff onboarding activities, including information sessions, document collection, registration workflows, system updates, and follow-up communication.
• Conducted parent and student workshops, orientations, and information sessions; translated complex procedures into clear, accessible guidance for diverse audiences.
• Coordinated outreach events, school tours, open houses, workshops, and special activities, including scheduling, participant communication, materials, facilities, and logistics.
• Built positive relationships with students, families, faculty, staff, and external contacts to support enrollment, participation, and program engagement.
• Maintained accurate student, applicant, and staffing records; monitored documentation quality and ensured records were organized according to institutional procedures.
• Used digital enrollment, applicant-tracking, and spreadsheet systems to track student applications, onboard progress, applicant status, staffing information, and operational timelines.
• Supported recruitment processes by sourcing candidates, posting positions, coordinating interviews, tracking applicant information, and assisting with offer-letter and onboarding follow-up.
• Managed multiple priorities in a fast-paced environment while maintaining responsive communication, accurate records, and professional service.
• Supported leadership with administrative coordination, reports, data tracking, event planning, and process improvement.

Student Support and Outreach Coordinator - Manvi Institute of Education and Training - India

(2007-01 - 2009-12)

• Provided student-support, outreach, and administrative services to prospective and enrolled students in an educational setting.
• Assisted students and families with admissions, registration, enrollment documents, program information, schedules, and institutional procedures.
• Guided students and parents through application requirements, eligibility documentation, fee-support or scholarship information, and enrollment follow-up.
• Conducted student and parent orientations, information sessions, and workshops on available programs, academic pathways, entry requirements, and next steps.
• Reviewed academic records, transcripts, and student documents to support admissions decisions, educational planning, and appropriate program placement.
• Helped students identify academic and career interests, explore educational and vocational options, and connect with relevant support services or community resources.
• Coordinated outreach activities, open houses, campus visits, community interactions, and special events to promote programs and increase student participation.
• Maintained accurate and confidential student records, applications, attendance information, and program documentation using manual and computerized filing systems.
• Responded professionally to inquiries from students, parents, faculty, staff, and members of the public.
• Collaborated with faculty and administrative staff to monitor student participation, support student success, and maintain smooth daily program operations.

Volunteer – Community and Youth Services - Oneness Centre - Tracy, CA

• Helped plan and coordinate community-service events, including food drives, blood donation camps, and water-conservation awareness rallies.
• Communicated with volunteers, families, and community members to support participation, scheduling, event logistics, and outreach.
• Assisted with interactive community sessions focused on inclusion, awareness, personal development, and engagement.
• Guided youth in exploring educational opportunities and potential career paths by providing encouragement, information, and supportive referrals.
• Contributed to a welcoming and inclusive environment for participants from varied cultural, linguistic, and socioeconomic backgrounds.

Master of Education - M.Ed.

Master of Science - M.Sc.

Bachelor of Education - B.Ed.

Bachelor of Elementary Education - B.El.Ed.