Medical Assistant/Office Manager at Idriss Chiropractic Inc. (2024-03 – 2026-03)
- Welcomed and checked in patients while providing exceptional customer service.
- Measured and documented patient vital signs, medical histories, and chief complaints.
- Assisted providers with patient examination and treatment.
- Prepared examination rooms and ensured equipment was properly sanitized and stocked.
- Registered new patients and maintained accurate electronic medical records.
- Educated patients on treatment and follow-up care.
- Ensured compliance with OSHA and infection control standards to ensure patient safety.
- Managed daily office operations to ensure efficient workflow.
- Coordinated patient scheduling, patient registration, appointment management, and insurance verification.
- Supervised front office staff and maintained high customer service standards.
- Managed patient records and office documentation.
- Handled and routed incoming phone calls while addressing patient inquiries professionally.
- Assisted with administrative reporting and office organization.
- Maintained inventory of medical and office supplies.
- Processed patient payments and financial transactions accurately.
- Assisted in improving office efficiency through effective organization and communication.
Medical Assistant Extern (250 Clinical Hours) at Anaheim Medical Weight Control (2023-12 – 2024-03)
- Completed 250 hours of hands-on clinical training in a fast-paced medical practice.
- Obtained and documented patient vital signs, medical histories, and treatment information.
- Assisted providers with patient examinations, injections, medication administration, and route clinical procedures.
- Educated patients on treatment plans, medications, and weight management goals.
- Monitored and documented patient progress throughout weight loss treatment programs.
- Maintained exam rooms, medical equipment, and supplies while following infection control and clinical protocols.
- Managed patient flow to ensure timely appointments and quality patient care.
- Communicated professionally with patients, providers, and staff to promote a positive patient experience.
- Assisted with front office responsibilities, including patient registration, scheduling, and administrative support.
- Demonstrated initiative by assisting with additional clinical and administrative tasks to support daily office operations.
Host at Chili's Grill & Bar (2023-01 – 2023-07)
- Greeted and welcomed guests with a friendly and professional attitude.
- Managed the restaurant's waitlist and seating arrangements to maintain an efficient flow of guests.
- Answered phone calls and assisted with reservations.
- Coordinated with servers and management to ensure balanced seating and smooth restaurant operations.
- Worked efficiently in a fast-paced environment and maintained excellent customer service.
- Assisted guests with questions and general customer service needs.
Cashier at Wingstop (2019-12 – 2020-04)
- Delivered exceptional customer service in a fast-paced, high-volume restaurant environment.
- Operated the POS system to accurately process cash, credit, and mobile payments.
- Assisted customers with menu selections, order placement, and issue resolution while maintaining a positive experience.
- Prepared, packaged, and verified customer orders to ensure accuracy and quality.
- Maintained a clean, organized, and sanitary dining and work area in compliance with health and safety standards.
- Collaborated with team members to ensure efficient operations during peak business hours.
- Assisted with opening, closing, and daily cleaning responsibilities.
Cashier at Waba Grill (2018-05 – 2019-08)
- Provided friendly and professional customer service in a fast-paced restaurant setting.
- Accurately processed cash, credit, and digital payment transactions using the POS system.
- Prepared food orders while following safety and sanitation guidelines.
- Maintained cleanliness and organization of the front counter, dining area and workstation.
- Assisted with inventory management, stocking supplies, and monitoring product levels.
- Worked collaboratively with management and team members to ensure smooth daily operations.
- Helped train new employees on customer standards, food preparation, and operating procedures as needed.
- Demonstrated strong multitasking, and time management skills while handling multiple customer requests.
