Legal Assistant – Bankruptcy at Resolve Law Group (2025-09 – Present)
- Prepared and reviewed bankruptcy petitions, schedules, and statements for Chapter 7 and Chapter 13 filings, ensuring full compliance with federal bankruptcy court rules.
- Filed pleadings and legal documents electronically through PACER/ECF, meeting strict court deadlines.
- Assisted clients in preparation for 341 Meetings of Creditors, providing clear guidance and documentation support.
- Coordinated with attorneys, trustees, and creditors regarding case progress, required documentation, and urgent updates.
- Drafted legal documents including motions, notices, and client correspondence with high accuracy.
- Collected, organized, and analyzed client financial records (tax returns, pay stubs, bank statements, credit reports) for inclusion in filings.
- Conducted basic legal research to support case preparation and verified filing accuracy and completeness.
- Maintained and updated case management systems and client records across a high-volume caseload.
Post-Petition Clerk at Allmand Law (2024-08 – 2025-02)
- Managed client communications from case filing through 341 meetings, providing timely and accurate case status updates.
- Processed support tickets and escalated urgent matters, ensuring resolution within required timeframes.
- Conducted new case setups in the HUB system: verified trustee assignments, created 341 events, set claims bar dates, discharge deadlines, and first trustee payment dates.
- Uploaded required documents to trustees and coordinated collection of missing client materials.
- Oversaw authorization uploads for Chapter 13 cases, confirming documentation accuracy and completeness.
- Handled repossession and garnishment inquiries, providing clients with accurate and actionable information.
- Scheduled meetings for senior paralegals and confirmed attorney-client meeting coordination.
Client Consultant – Bankruptcy at FairmaxLaw (2023-09 – 2024-08)
- Applied in-depth knowledge of Chapter 7 and Chapter 13 of the US Bankruptcy Code as applicable in Michigan.
- Managed client intake process, gathering initial case information and facilitating smooth transitions between legal services.
- Drafted approximately 100 litigation letters daily by referencing the Register of Actions from the 36th District Court, Michigan.
- Facilitated service of lawsuit letters via Stann Dash Mail, processing approximately 200 letters daily — significantly increasing client retention.
- Ensured strict confidentiality of client information and assisted in resolving client-firm conflicts.
- Provided general administrative support to attorneys and paralegals using Microsoft Teams, Outlook, Zoom, and Fairmax CRM.
Tier 3 Customer Support Representative at Sykes Asia / Foundever (2023-05 – 2023-09)
- Provided expert technical and billing support for SimpliSafe Home Security across Tier 1–3 levels, handling high-volume inbound calls using Genesys CRM.
Billing & Collection Officer at Pryce Gardens Corporation (2021-05 – 2023-02)
- Managed collections, generated statements of accounts, processed payroll, and maintained client financial records — developing strong financial documentation and analytical skills applicable to legal finance roles.
