Color Expert / Key Holder - Sherwin-Williams
(2022-01)
- Serve as a trusted color and product consultant for residential, commercial, and contractor clients.
- Support store leadership in daily operations, sales performance, customer engagement, and inventory management.
- Build strong customer relationships that generate repeat business and long-term loyalty.
- Utilize expertise in color design, coatings, and project planning to deliver customized customer solutions.
- Maintain operational standards, cash accountability, and key-holder responsibilities.
Owner & Managing Director - Sip & Paint Art Studio
(2015-01 - 2021-12)
Founded, developed, and ran a successful art entertainment business serving private, corporate, and community clients.
- Directed all business operations including sales, marketing, scheduling, budgeting, inventory management, customer acquisition, and financial reporting.
- Managed event planning and execution for large-scale private and corporate functions.
- Built and supported a loyal customer base through exceptional service and relationship management.
- Negotiated vendor relationships and controlled operational expenses to maximize profitability.
- Oversaw financial reconciliation, auditing, inventory purchasing, and business growth initiatives.
- Developed marketing campaigns that increased customer engagement and repeat business.
Counter Manager – Estée Lauder - Estée Lauder at Belk
(2010-01 - 2015-12)
Led a high-performing cosmetics business unit focused on sales growth, client retention, and customer experience.
- Consistently achieved and exceeded sales goals through strategic customer outreach and relationship development.
- Managed inventory control, auditing processes, merchandising, and financial accountability for department operations.
- Conducted customer consultations and developed personalized solutions that increased repeat business.
- Generated new revenue through proactive sales calls, customer follow-up programs, and promotional events.
- Processed credit applications and supported financing initiatives that increased overall sales performance.
- Served as a trusted advisor to clients while maintaining premium brand standards.
Assistant Administrative Secretary - Commercial Title Company - Dallas, Texas
(2003-01 - 2009-12)
Supported attorneys and executive leadership in commercial and residential real estate transactions.
- Coordinated complex client files, legal documentation, title processing, and transaction schedules.
- Maintained confidential records and ensured compliance with legal and regulatory requirements.
- Served as a primary point of contact between attorneys, lenders, buyers, sellers, and clients.
- Managed administrative operations in a fast-paced professional environment requiring exceptional attention to detail.
