Provider Relations Specialist
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I am a healthcare professional that specializes in provider relations.
Develop and maintain positive provider relationships via a mixture of email, phone and/or face-to-face outreach, by facilitating provider education and the resolution of member issues
Handle all inbound provider communications including answering provider phone calls and answering basic claims and eligibility questions, providing education, and resolving any issues
Collaborate with internal partners by submitting work requests, triaging issues, and resolving common issues
Conduct outbound outreach to providers regarding our health plan, balance billing issues, the No Surprises Act and other applicable regulations that protect Sidecar Health members
Assist in outreach for discussions regarding negotiations, contracting, and partnership opportunities
Create outbound communications to providers and members using Microsoft Word, Microsoft Excel, and JIRA
I have a Bachelor's degree in Marketing from the University of South Florida.
