Vassilis Gliatis

Overview

• Transformation and operational excellence leader with over 15 years of experience driving measurable business outcomes in financial services, transportation, and consumer goods industries. 
• Known for blending strategic vision with hands-on execution, delivering results that improve productivity, reduce costs, and foster innovation. 
• Skilled in leading global teams, implementing digital tools, and managing complex, multi-million-dollar projects to achieve client and enterprise objectives.

Key accomplishments:

• Directed 30+ transformation projects yielding $20+ million in savings, enhancing productivity by 25–40%, and reducing operational response times by 20–30%
• Delivered a global capacity planning solution at Citi, standardizing workforce management for 3,000 employees and improving operational efficiency by 15%
• Designed and implemented a new middle office and a digital onboarding platform that generated $3.5 million in new revenues and $8.5 million in cost savings through digital onboarding and process optimization
• At Inlecom, led digital supply chain innovation agenda and pilot projects that increased vehicle load factors by 90%, reduced inventory by 2%, and improved sales by 2.5%
• As Engagement Manager at McKinsey, led nine large-scale transformations, across banking, manufacturing, and pharmaceuticals, boosting client productivity by up to 30%, and developed a globally adopted Operational Excellence Index

Career Goals and Aspirations

• Seeking high-impact projects with measurable results, either at Citi or through a startup venture, avoiding low-profile initiatives.
• Considering a senior Partner/ Transformation role focused on developing innovative solutions using AI, digital, and operational excellence, to solve the most complex business problems.
• Focused on developing personal qualities, including being a Conscientious Father, Spouse and Friend, Independent Thinker, and Collaborative Leader.
• Pursuing AI/ML skills through programs like the Applied Data Science Program and MIT’s Machine Learning: From Data to Decisions.
• Motivated to learn Python and AI/ML tools to develop a state of the art demand and capacity model for white collar companies and gain career-relevant opportunities.

Vassilis Gliatis is an accomplished professional with expertise in Change Management, developing project plan, processes, and leading senior teams to deliver high-quality solutions. He has a proven ability to handle complex, high-volume information while fostering strong relationships with internal teams, suppliers, and clients. Skilled in analytics and communication, he successfully developed a demand and capacity model at Citi.

Vassilis is now focused on expanding his skills in AI/ML and exploring impactful career opportunities in areas such as digital transformation, financial analysis, and operational excellence, with a goal of achieving measurable results and building a personal brand

Educational Background and Certifications

Ph.D. in Operations Management

University of the Aegean, Department of Financial and Management Engineering, Chios, Greece

Master of Business Administration (MBA)

ALBA Graduate Business School, Athens, Greece

Bachelor of Science in International Economics and Business

Athens University of Economics and Business, Athens, Greece

Certifications

• Machine Learning: From Data to Decisions (8 weeks)

  MIT Executive Education

• Applied Data Science Program: Leveraging AI for Effective Decision-Making (12 weeks)

  MIT Executive Education

• Certified Lean Architect: Leadership in Lean Settings (1 week)

  McKinsey and INSEAD, Fontainebleau, France

• Certified Lean Change Leader: Lean Management and Tools (1 week)

  McKinsey, Paris, France