Vaughn Taylor

I am a seasoned sales professional and field service technician with over 20 years of experience in the medical, industrial, and B2B service areas. My efforts have resulted in multiple awards, and I am looking forward to bringing my hard work and dedication to grow into long term success in a new opportunity.

Account Executive at Future Systems Inc. (2025-02 – Present)

Providing payroll and HR services for small businesses in central Iowa.

• B2b sales and negotiation
• Lead generation
• CRM
• Cold calling
• Networking

Pharmacy Courier-Part time at SDS RX (2024-07 – Present)

Independent contractor delivery pharmaceuticals to retirement communities, couriers, maintain relationships with contracted pharmacy, deliver nuclear medicine items to hospitals and pop up centers, train new

Field Service Technician at HILLYARD INC. (2024-03 – 2025-02)

Perform scheduled maintenance, diagnose and repair equipment issues, help customers troubleshoot issues, and provide education on use and care of commercial floor care equipment.

• Service multiple types of riding, walk behind, and backpack equipment from Trident, Tennant, Nilfisk, Karcher, and others
• Maintain and track parts inventory
• Assist in sales leads, safety audits and timely reporting on all work

BUSINESS DEVELOPMENT REPRESENTATIVE at ZEISS VISION (2023-11 – 2024-03)

Maintain and grow existing prescription lens, lab business at private eyecare offices in Iowa.

• Perform training on existing and new products
• Provide optician, and ZEISS computer system training for customers
• Negotiate pricing contracts
• Act as primary customer service for customers

TERRITORY SALES AND SERVICE REPRESENTATIVE at PRESCOTT'S INC. (2021-10 – 2023-11)

Primary responsibilities include maintaining current customer base and increasing current business, adding new accounts and service contracts, and achieving other goals as set by business plans. This is done by selling new and refurbished surgical microscopes, repairing any issues, performing preventative maintenance, conducting in service training for Doctors and staff, being a technical advisor during operations, and networking. In the 2 years with the company the territory has achieved 35% growth from the time I took over.

PRACTICE REPRESENTATIVE at VERO (2021-05 – Present)

I acquire new patients for the practice through inbound and outbound calls, public events, dinner seminars, and social media advertisements.

• Responsible for patient educational seminars on peripheral neuropathy treatment
• Other in office duties include scheduling, office maintenance, and computer troubleshooting

LEAD TECHNICIAN at ICS Advanced Technologies (2020-09 – 2021-05)

Supervise and train crews for low voltage construction and installation in commercial residential properties

• Design and layout of workflow on new projects
• Pulling, and splicing Fiber, coax, and Cat6s
• Terminating and certifying cables, testing and adjusting signals for peak performance
• Customer service, and troubleshooting issues

STRATEGIC ACCOUNT MANAGER – INSTRUMENTS DIVISION at WALMAN OPTICAL COMPANY (2017-08 – 2020-06)

Account Manager of the Year-Instruments division 2018- Number 1 in sales at $3.6 million dollars for the year, including 10% growth over prior year and 22% new business growth. Goal for the year was $3 million. Presidents club award 2018 - given for being in the top 20% of sales volume and growth for the company

• Ophthalmic medical instrument sales, service and installation
• Project organization and logistics
• Generating new accounts and growing existing business
• Inventory maintenance
• Doctor and staff instrument training

FIELD SERVICE TECHNICIAN at WALMAN OPTICAL COMPANY (2013-08 – 2017-08)

• Repair and maintenance of ophthalmic medical instruments
• Installation and relocation of equipment to support sales team
• Prospecting for new business
• Maintaining and acquiring new service contracts

OPTICIAN/LAB TECHNICIAN at MILLER FAMILY EYECARE (2012-10 – 2013-07)

• Assisted patients in selecting, measuring and ordering eyewear
• Processed insurance claims
• Eyewear manufacturing
• Patient pretesting

SALES REPRESENTATIVE at BISCO INDUSTRIES, INC. (2012-02 – 2012-09)

• Generate new business in the industrial manufacturing fields
• Source, quote and process orders for fasteners, hardware, and electronic components
• Meet and exceed sales goals
• Provide excellent customer service in both inside and outside customer interaction

SAFETY EYEWEAR ACCOUNT MANAGER at WALMAN OPTICAL COMPANY (2007-05 – 2011-10)

• Generate new business programs in the industrial manufacturing fields
• Maintain and grow existing customer account sales
• Network accounts with area eye care professionals
• OSHA/ANSI standards education for all customers
• Meet and exceed set financial goals monthly and annually

LAB MANAGER at LENSCRAFTERS (2002-09 – 2007-05)

• Manufactured and ensured quality of prescription eyewear
• Supervised and trained lab employees
• Routine and repair maintenance of lab equipment
• Employee scheduling, inventory management
• Machine maintenance and repair, eyewear sales and adjustments

Attended in MUSIC & EDUCATION – KIRKWOOD COMMUNITY COLLEGE (2000 – 2002)

DIPLOMA – ANAMOSA HIGH SCHOOL (2000)