Lead Medical Assistant IV at Stanford Healthcare (2018-01 – Present)
Lead Medical Assistant for the Chief of Cardiology at Stanford Hospital.
- Manage 6 surgeons schedule, with Cath lab procedures and efficiently utilizing block time
- Implemented new workflow for TAVR and STEMI
- Demonstrated communication skills while assisting patients with pre-op and post-op instructions, enhancing patient understanding and satisfaction
- Pacemaker Device Scheduling/ Device monitoring -New Pacemaker Insert (Generator change), and Loop monitors (ILR)
- Performed EKGs and Zio patch placement and injections
- Schedule Radiology testing Calcium score, CTA and Ultrasound
- Referral work queue Scheduling new and established patients
- Assist with In Basket messages with provider to discuss follow up care
- Prep charts, pend necessary labs and Testing Prior to visit
- Request medical records prior to schedule Appointment
- Request prior Authorization for medications not covered by insurance
- As a lead medical Assistant, I took part in hiring and training new staff
- Review Referrals ensuring prompt follow-ups and correct information is transferred
- Handled credentialing for providers, streamlining state licensing and insurance processes assisted with state audits and compliance
Medical Assistant II at UHA Cardiology and Multi specialty (2017-01 – 2018-01)
- Take vitals, such as Bp, pulse and oxygen
- Enter vitals, into Nextgen reconcile medications
- Perform EKG, Holters, and Zio patch
- Request prior Authorization for medications not covered by insurance
- Check inbox for tasks send in lab orders, or answer patients Emails and requests
- Prep charts 3 days prior to obtain any records pertaining to office visit
- Request records by fax, email or mail
- Review samples inventory weekly, and request more as needed
- Assist MD with Pap smear, GI exams, and Pulmonary Testing
- Assist with prenatal care and postpartum care with Testing and exams
- Schedule ultrasound and trimester Testing for pregnancy patients
Medical Assistant/Primary Care and pediatric Coordinator at Planned Parenthood (2015-01 – 2017-01)
- Manage specialty referrals, schedule appointments –under Orders management
- Handled correspondence and communication tasking for patient inquiries
- Organize chart-prep for Provider and huddles with DRVS tool
- Outreach to new and established patients on Annual screens and Physical Exams
- CHDP/Pm160 entering in EPM and billing Data entry
- Monthly inventory on VFC immunizations and Private pay
- Review monthly logs to assure vaccines are logged correctly into CAIR
- Assist the Medical Director of Primary care with her Primary care patients
- Educate patients in reproductive health
- Performed pre-screening of STDs HIV and Hormonal Contraception
- Took vital signs, medical history information
- Helped educate families about family planning, and hormonal contraception
- Administer injections, venipuncture, and finger stick
- Perform phlebotomy, spin specimens, and send out to lab
- Coleman –DPI team leader Medical Assistant
- Urinalysis, pregnancy test, glucose test and HIV
- Reproductive health educating in birth control, abortions, and family planning
- Give patients treatment, educate in STDs, and other diseases
Clinic Manager / Medical Assistant at Good Neighbor Medical Clinic Inc (2009-01 – 2015-01)
- Overseas clinic operations, enhancing efficiency and patient satisfaction
- Handled medical administration tasks like preparing agendas and organized staff Meetings
- Responsible for clinic inventory within annual budget
- Played key role in transitioning to implementing to EHR systems
- Supervised staff in a fast-paced office, and engage employees
- Hired, trained and on boarded employees
- Manage schedules of employees for multiple providers and over 40 patients daily
- Patient's appointments and health center expectations and goals
- Reconcile daily charges and handle discrepancies at once
- Ensure safe environment for employees and patients under protocols Staff is licensed and up to date with all current requirement Certifications and credentials
- Responsible for Inventory ordering and re-stocking supplies, weekly and monthly audits for expired medications and low storage
- Staff annual reviews and reports
- Supervised staff, optimizing payroll and bookkeeping processes
- Coordinated schedules, improving appointment
- Conducted inventory audits, keeping supply levels and safety
